Senior Division Administrator

NYU Langone Health • New York, NY

2d • $152,240 - $262,614 • Onsite

About The Position

NYU Grossman School of Medicine is a top-ranked medical school with a 175-year history of training physicians and scientists. As an integral part of NYU Langone Health, the school is dedicated to improving the human condition through education, research, and patient care. NYU Langone Health values equity and inclusion, aiming to be a place where diverse faculty, staff, and students can thrive. This position provides leadership support and administrative direction for academic divisions, managing non-physician staff and potentially overseeing multiple divisions and department-wide initiatives. The role involves developing and implementing strategic goals in collaboration with leadership, focusing on division management, program development, and related issues.

Requirements

• Bachelor's Degree in Business, Health Administration or related field.
• Minimum of 10-12 years of progressive leadership experience in an academic medical center.
• Thorough understanding of the management of an academic clinical department/Division including the management of a physician group practice.
• Excellent communication skills are essential to interface effectively with diverse internal and external professional groups and committees.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Nice To Haves

• Master's Degree preferred.
• Prior experience with professional or facility billing preferred.

Responsibilities

• Oversees the financial management of division(s), including budget preparation, monitoring, and variance reporting for various funding sources (school operating, discretionary, affiliation, Tisch funding, endowments, Faculty Group Practices).
• Develops and oversees the implementation of business plans for all programs within the division(s), including planning, analysis, marketing, and implementation.
• Provides administrative support to the Chair, Department Administrator, Attending Physicians, and House Staff on workload and revenue indicators, analyzing data and making recommendations.
• Develops strategies to optimize funding and financial support for professional activities, overseeing capital and operating budgets, and implementing cost containment and revenue maximization strategies.
• Provides oversight and administrative direction for all grant management activity and clinical research compliance within the division(s).
• Supports Hospital Section Chiefs in developing clinical research programs, identifying and coordinating necessary resources.
• Oversees the management of funding from grants and contracts, ensuring compliance with funding agencies and the IRB.
• Meets regularly with Offices of Clinical Trials and Grants Administration to address divisional issues.
• Provides administrative management support for the recruitment of new faculty in collaboration with the Chair, Department Administrator, and leadership.
• Oversees administrative services provided to all faculty within the division(s).
• Develops and implements strategic plans for faculty recruitment in targeted growth areas.
• Coordinates with the Hospital regarding resources for recruits, including space and equipment.
• Oversees administrative support for the credentialing of all practicing/admitting physicians.
• Coordinates the activity of the Department Appointment and Promotions Committee and oversees administrative support for processing faculty appointments and promotions.
• Notifies clinical faculty of hospital events and encourages attendance.
• Organizes communication mechanisms for MDs and House Staff.
• Plans, develops, and recommends new programs for the division(s), establishing annual goals aligned with institutional objectives.
• Organizes and conducts in-service sessions and implements new programs.
• Proposes and implements programs to generate additional revenue.
• Schedules and conducts regular meetings with key personnel to promote effective services.
• Submits long and short-term goals to leadership on a regular basis.
• Prepares reports on the status of Division objectives and initiatives.
• Works collaboratively to accomplish goals in accordance with the Medical Center's mission statement.
• Oversees the development and implementation of policies and procedures for the Department/Division.
• Ensures compliance with regulatory mandates (JCAHO, NYS DOH, NYC DOH, Medical Staff Bylaws, corporate compliance).
• Oversees the development and coordination of the Department and Divisions QA/QI process.
• Develops and processes changes required to comply with new or changing regulations.
• Develops and approves effective complaint procedures.
• Oversees the preparation of all externally and internally mandated reports.
• Communicates new policies, procedures, and regulatory changes to staff.
• Establishes mechanisms to facilitate compliance and reinforce policy changes.
• Oversees the strategic development of space and facilities planning for division(s).
• Serves as Project Manager for major construction and renovation projects within Division(s).
• Ensures Divisions' interests are honored in space reallocation, construction, or capital equipment purchases.
• Oversees the negotiation of capital equipment and ensures appropriate financial documentation.
• Provides administrative supervision of all aspects of the academic programs within the Division(s).
• Oversees non-medical staff responsible for residency and/or fellowship programs.
• Ensures coordination and compliance with regulations for resident and/or fellow recruitment.
• Oversees documentation of House Staff and/or fellows scheduling and timekeeping for compliance.
• Analyzes scheduling of House Staff and/or fellows and addresses issues with the Program Director.
• Develops and recommends strategies to address compliance issues related to academic programs.
• Oversees coordination of administrative activities with the central House Staff Affairs Office.
• Coordinates and ensures appropriate preparation for ACGME site surveys.
• Oversees documentation of clinical rotation of medical students.
• Manages the entire non-physician staff within the division(s).
• Directs and coordinates administrative personnel to assigned tasks and projects.
• Interviews and hires staff, clearly defining responsibilities and performance standards.
• Addresses performance issues and identifies areas for growth.
• Implements the Schools disciplinary process.
• Conducts performance reviews in accordance with guidelines.
• Encourages performance improvement among staff.
• Serves as a mentor to staff.
• Oversees all staff development and training programs.
• Promotes an environment conducive to shared learning.
• Oversees clinical operations and revenue cycle management, including front-end operations (registration, verification, co-pays) and back-end operations (KPI analysis, billing, collections).
• Develops new faculty and programmatic business plans for growth.
• Develops productivity measurements/compensation models for clinical faculty.
• Negotiates contracts for services to other institutions.
• Oversees faculty and mid-level staff credentialing, medical staff privileges, and reappointment reviews.
• Participates in departmental Quality Assurance (QA) meetings and submits deliverables.
• Reviews and addresses Patient Satisfaction/Press Ganey results and implements action plans.
• Provides oversight of High Reliability Organization (HRO) pilot and implementation.
• Provides oversight of Zero Harm initiative.
• Works to reduce preventable readmissions, M&M, and LOS.
• Ensures metrics for response are followed for Epic inbox messages and appointment requests.
• Ensures patient complaints are resolved in a timely fashion.
• Works with hospital colleagues to ensure programs meet all required accreditations.
• Completes and assures staff and faculty compliance of all required trainings.
• Liaises with Hospital Leadership for clinical service lines management.

Benefits

• Comprehensive benefits and wellness package
• Financial security benefits
• Generous time-off program
• Employee resource groups for peer support
• Holistic employee wellness program focusing on physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior