Senior District Manager (North East)

Princess Polly•New York, NY

8d•$155,000 - $165,000

About The Position

The Senior District Manager drives sales performance, operational excellence, and brand consistency across a large, high-volume district of Princess Polly stores. Building on the District Manager role, this position has broader scope and serves as a key partner to the Regional Manager. The role leads district execution, develops high-performing Store Managers and future multi-unit leaders, and delivers strong customer and team experiences. The Senior District Manager represents the district in regional planning and shares field insights with Retail Operations, Merchandising, Marketing, and People teams. They pilot and lead rollouts of new processes, systems, and store initiatives, and mentor District Managers across the region. Candidates must be based in New York City. Availability must include weekends, evenings, and holidays, with travel up to 75%, including flights within the district and region.

Requirements

At least 6 years of retail management experience, including at least 3 years of multi-unit or district management.
Proven track record of driving sales performance, profitability, and operational excellence.
Demonstrated success developing Store Managers into multi-unit leaders.
Experience managing multiple projects simultaneously in a fast-paced, high-growth environment.
Strong business acumen and ability to use sales reporting and performance analytics to identify trends and make decisions.
Deep understanding of retail operations, including inventory management, loss prevention, labor law compliance, and customer service.
Availability to work weekends, evenings, and holidays, and travel up to 75%, including flights within the district and region.
Must be based in New York City.
Leadership qualities include authenticity, autonomy, accountability, collaboration, creativity, critical thinking, strategic execution, ownership, adaptability, effective conflict management, and the ability to create healthy, sustainable, and transparent team environments.

Nice To Haves

Experience with Shopify POS.
Experience with RFID inventory management.

Responsibilities

Own sales, profitability, and operational KPIs across the district; build district business plans, analyze performance data, and implement action plans to improve underperforming stores.
Ensure stores meet or exceed revenue targets, labor and shrink goals, and budget expectations; partner with the Regional Manager on forecasting and P&L reviews.
Oversee hiring for store roles and support Store Managers in building diverse teams focused on customer connection.
Conduct in-person visits, touch-bases, and development conversations, fostering coaching, feedback, and recognition grounded in global vital behaviors and performance drivers.
Identify and develop high-potential Store Managers and Assistant Store Managers, build the district succession pipeline, and address performance issues.
Ensure consistent execution of company standards for visual merchandising, customer service, RFID inventory management, loss prevention, and store appearance; audit and improve operational processes.
Develop and audit onboarding and ongoing training materials, and share best practices from top-performing stores across the region.
Mentor and onboard newer District Managers, serve as a peer coach, and act as a point of escalation when the Regional Manager is absent.
Lead special projects, including system optimizations, new process rollouts, store openings, and new employee experiences, in partnership with corporate teams.
Represent the district in regional planning and share field insights with cross-functional teams.
Collaborate with the Regional Manager, peer District Managers, Retail Operations, Loss Prevention & Safety, People & Talent Acquisition, IT, Finance, and Marketing.