Senior Director

LIFESTREAM BEHAVIORAL CENTER•Clermont, FL

1d•Onsite

About The Position

The Senior Director provides strategic and operational leadership for multiple programs or service lines across several LifeStream Behavioral Center locations. Reporting to a direct Vice President, the role provides administrative and clinical supervision to assigned staff and ensures consistent, high-quality, compliant, and financially sound service delivery. The Senior Director partners with senior leadership to align program outcomes with the organization’s mission, long-term objectives, and regulatory standards. The role translates organizational strategy into program objectives and performance measures; oversees operations, budgets, compliance, risk, and performance; develops leaders and staff; and represents assigned programs with internal and external stakeholders. The position is based at Southlake Outpatient in Clermont, Florida, in a standard office environment with regular travel between sites.

Requirements

Bachelor’s-level degree required.
At least five years of progressive leadership experience in behavioral healthcare, health services, or human services.
The posting states a minimum of “Three (7) years” of experience as a Department Director or Program Head.
Must be over age 21.
At least five years of driving experience.
Valid Florida driver’s license; if the applicant does not currently possess one, it must be obtained within 30 days of hire.
Continuously valid U.S. driver’s license for the past three years, measured from the date of issue.
Safe driving record.
Meet applicable Level 2 background screening requirements; employment offers are contingent upon meeting applicable requirements.

Nice To Haves

Master’s degree, preferably in a behavioral healthcare field.
Current Florida licensure or certification, such as LMHC, LCSW, LMFT, or CAP.
Experience managing multi-program or multi-site operations with demonstrated fiscal and compliance accountability.

Responsibilities

Translate organizational goals and strategic initiatives into actionable program-level objectives and performance metrics.
Lead the development and implementation of multi-program strategic plans aligned with organizational priorities and Balanced Scorecard outcomes.
Collaborate with senior leadership to evaluate market trends and identify growth or service enhancement opportunities.
Provide administrative and operational supervision to multiple Directors, Managers, Supervisors, and Clinicians.
Oversee day-to-day operations of assigned programs and ensure adherence to clinical, fiscal, and regulatory standards.
Ensure consistent implementation of policies, procedures, and best practices across assigned service lines.
Evaluate program effectiveness and lead continuous improvement initiatives to strengthen outcomes and service quality.
Oversee program budgets and promote fiscal accountability, cost control, and sustainability.
Partner with Finance and the Vice President to develop, monitor, and analyze financial reports and forecasts.
Ensure programs meet revenue and cost-containment goals through effective resource utilization and billing oversight.
Mentor and support the professional development of Directors, Managers, and emerging leaders.
Promote accountability, empowerment, and continuous learning, and implement workforce development strategies.
Serve as a senior liaison with internal and external stakeholders, including funders, regulatory agencies, and community partners.
Represent assigned programs in community initiatives, partnerships, and collaborative efforts.
Maintain strong relationships with referral sources, accrediting bodies, and partner organizations.
Ensure assigned programs comply with federal, state, and accrediting body regulations.
Participate in policy development and risk management processes affecting multiple programs or departments.
Partner with Risk, Quality, and Compliance leadership on corrective action plans and performance improvement strategies.
Develop systems to monitor program data, identify trends, and implement improvements aligned with organizational goals.
Oversee key performance indicators, including service outcomes, client satisfaction, employee engagement, and budget adherence.
Complete training requirements in accordance with the Individual Training Plan within the first six months of hire and annually.