Senior Director, Workforce Strategy and Performance
About The Position
The Senior Director, Workforce Strategy & Performance serves as a senior strategic advisor to operational and executive leaders, driving organizational performance through workforce strategy, leadership effectiveness, retention, culture activation, organizational effectiveness, and change leadership. This role leads the Workforce Strategy & Performance team and is accountable for aligning workforce initiatives with business objectives to improve organizational health, employee experience, leadership capability, and operational performance. Unlike traditional HR Business Partner models, this role operates as a strategic consultant and business leader focused on measurable outcomes rather than transactional HR support. The Senior Director partners with leaders to identify organizational opportunities and risks, accelerate decision-making, strengthen leadership effectiveness, and implement workforce strategies that drive sustainable business results. The Senior Director is responsible for building and leading a high-performing team of Workforce Strategy & Performance leaders who serve as trusted advisors to the business and catalysts for organizational success.
Requirements
- Bachelor's degree required.
- 10+ years of progressive leadership experience in Human Resources, Organizational Effectiveness, Workforce Strategy, Talent Management, or related disciplines.
- 5+ years leading teams supporting multi-site operations.
- Demonstrated success influencing executive and operational leadership.
- Experience leading organizational change, transformation, and workforce initiatives.
- Strong business acumen and analytical capability.
- Proven ability to drive measurable organizational outcomes through leadership influence and strategic workforce solutions.
Nice To Haves
- Master's degree in Business Administration, Human Resources, Organizational Development, Psychology, or related field.
- Healthcare, retail, hospitality, service, or other multi-site operational experience.
- Experience supporting high-growth organizations, integrations, or large-scale transformations.
Responsibilities
- Develop and execute workforce plans, including succession planning, talent pipeline development, and organizational design. Use data and analytics to anticipate needs and mitigate risk.
- Coach and advise senior leaders to improve performance, accountability, and team outcomes.
- Lead retention initiatives, analyze turnover trends, and implement strategies to strengthen engagement and culture.
- Drive improvements in team performance, structure, and productivity through targeted interventions and workforce insights.
- Champion a high-performing, inclusive culture aligned with company values.
- Lead transformation initiatives, including reorganizations and strategic change efforts, ensuring successful adoption and minimal disruption.
- Partner with HR, Talent Acquisition, Total Rewards, and business leaders to deliver integrated workforce solutions.
- Build and lead a high-performing Workforce Strategy & Performance team focused on driving measurable business impact.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
