About The Position

As a Senior Director / Vice President of Access, Policy, and Commercial Operations, you will be the backbone of the commercial organization. You will design the financial architecture of the product, shape the external policy and regulatory environments to support PDTs, and ensure long term viability of the PDT category. The role reports to the Chief Commercial Officer and will work closely with senior counterparts in the Medical Office and Strategy Office. We are looking for someone with a strong background in Policy and Market Access Operations to also develop the Click playbook for Prescription Digital Therapeutic (PDT) launches across multiple therapeutic areas. If you have an entrepreneurial spirit, are success-oriented and have a strong record of launching regulated products and building teams, you may be the right candidate. This is an agile position within a rapidly growing pre-IPO company in a nascent and fast-growing space. The role will be based in our NYC office, includes great benefits, and is an excellent wealth-building/equity opportunity for the right individual. This position can be based out of Click’s headquarters located in Tribeca, NYC, at the center of one of the fastest-growing digital health communities or at our industrious office in Boston, MA. We have a hybrid working model that consists of at least 4 days in office each week.

Requirements

  • Bachelor’s degree required
  • 15+ years of progressive leadership within the pharmaceutical sectors, with a proven track record across Market Access and Commercial Operations
  • Demonstrated success leading multiple brand launches, overseeing the journey from pre-approval market shaping to post-launch pull-through
  • Strategic capabilities with the ability to conceive, develop and implement multi-dimensional roadmaps and business plans
  • Deep understanding of the US payer landscape, with a preferred focus on Medicaid, state government accounts, and public affairs policy to navigate evolving legislative environments
  • Sophisticated understanding of cross-functional ecosystems, including Sales, Marketing Analytics, Account Management, and Pricing and Contracting
  • Exceptional communication and interpersonal skills, with the "emotional intelligence" required to drive consensus across diverse cultures and complex matrixed disciplines.

Nice To Haves

  • MBA, PharmD, or MPH preferred to navigate the complex intersection of business and clinical strategy
  • Knowledge of or experience with Digital Therapeutics and/or Prescription Digital Therapeutics is considered a plus
  • Experience in other commercial functions (Marketing, Sales Enablement)

Responsibilities

  • Architect and execute comprehensive US pricing strategies, including WAC-to-Net modeling and multi-year GTN (Gross-to-Net) forecasting to ensure sustainable brand profitability
  • Design and negotiate innovative contracting frameworks to secure optimal formulary positioning.
  • Lead the Deal Evaluation process, utilizing rigorous financial sensitivity analysis to balance market share gains against rebate ceilings and price-protection liabilities.
  • Engineer end-to-end payment flows that bridge the gap between contract execution and claims adjudication, ensuring seamless provider and pharmacy reimbursement.
  • Oversee operational pathways for claims processing, proactively identifying and resolving "bottlenecks" in the medical or pharmacy benefit triggers to minimize script abandonment.
  • Design and scale the "Hub" infrastructure and Digital Pharmacy partnerships to optimize patient onboarding and speed-to-therapy.
  • Implement a high-touch patient contact model (Care Guides/Coaches) leveraging RWE (Real-World Evidence) to drive therapy persistence and long-term outcomes
  • Own the commercial data ecosystem, integrating real-time app data with traditional claims data
  • Establish key performance indicators (KPIs) to monitor pull-through effectiveness, ensuring field teams are prioritizing the highest-yield payer segments.
  • Drive call planning, reach and frequency for sales team to execute in the field
  • Lead lobbying efforts and advocacy coalitions to advance statutory coverage (e.g., Access to Prescription Digital Therapeutics Act) and shape the federal PDT landscape
  • Develop and execute localized market access plans to open coverage pathways for specialized populations (e.g., Schizophrenia), navigating state-specific PDL (Preferred Drug List) processes
  • Lead the strategy for HCPCS, CPT, and ICD-10 coding alignment; oversee successful listing in key drug compendia (First Databank, Medi-Span) to ensure automated billing
  • Develop AMCP dossiers and Budget Impact Models (BIM) that substantiate the clinical and economic value proposition to P&T committees
  • Serve as the primary internal expert for PDURS (Prescription Drug Utilization Review) and Physician Fee Schedule updates to ensure long-term payment recognition

Benefits

  • Competitive Salary with Annual Review
  • Cash Bonus
  • Stock Options
  • 5% 401(k) matching
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Voluntary Benefits
  • Unlimited PTO
  • Uber One
  • Nectar Rewards
  • One Medical
  • Fertility Support
  • Fitness Reimbursement
  • Bike Membership
  • Professional Development Stipend
  • DoorDash and Catered Lunches
  • Parent Benefits
  • LinkedIn Learning
  • Gemini Enterprise Stack
  • Industrious Workspaces
  • Commuter Subsidies
  • Flexible Work Arrangement
  • Choice of Mac or Windows
  • Sponsored Company Events
  • Office Snacks and Beverages
  • Much More…
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