Senior Director, Technology & Operations Strategic Program Delivery

RBCJersey City, NJ
$200,000 - $340,000Onsite

About The Position

As Senior Director, Technology & Operations Strategic Program Delivery, you will be responsible for providing end-to-end program delivery leadership for mission-critical T&O initiatives, ensuring alignment with RBC’s strategic, risk, and regulatory imperatives. This role drives value-based outcomes through accelerated execution, innovation, and governance of complex technical programs.

Requirements

  • 10+ years in technical program management/leadership within financial services.
  • Direct experience leading complex program delivery (e.g. M&A, client migrations, or platform modernizations/transformations.
  • Proven track record of influence at C-suite level, with strong executive presence and ability to lead critical strategic conversations with senior leadership.
  • Strong understanding of technology and financial services industry, with demonstrated expertise across multiple business lines or functions within financial services.
  • Demonstrated success driving technology adoption and transformation initiatives at scale, with measurable business outcomes and organizational impact.
  • Exceptional written and oral communication skills along with strong presentation abilities. Demonstrated capability to influence diverse stakeholders and drive consensus across competing priorities.
  • Strong strategic thinking, organizational, and project management capabilities with ability to manage multiple complex initiatives simultaneously while maintaining high-quality standards.

Nice To Haves

  • Executive-level stakeholder management experience in matrix environments such as large, publicly-traded corporations.
  • Strategic experience facilitating between and influencing key decision makers at the executive level.

Responsibilities

  • Lead delivery of high-impact initiatives from strategy to execution, compressing timelines while ensuring compliance and quality.
  • Establish portfolio governance to prioritize interdependent programs, manage cross-program risks, and resolve critical path dependencies.
  • Design governance frameworks for highly technical architecture initiatives balancing innovation with risk mitigation.
  • Collaborate directly with multiple stakeholders to align technical delivery with business outcomes and minimize disruption.
  • Promote agile methodologies and continuous improvement within T&O, fostering a culture of innovation and operational resilience.

Benefits

  • competitive compensation
  • flexible benefits
  • 401(k) program with company-matching contributions
  • health, dental, vision, life, disability insurance
  • paid-time off
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