Senior Director, Program Delivery

HugeInc
CA$185,000 - CA$195,000Remote

About The Position

Huge is looking for a Senior Director of Program Delivery to join our Program Delivery team. You will oversee a team of project managers, establish and test ways of working, collaborate with a wide variety of different disciplines and client types, meeting or exceeding deliverable requirements, assessing change and risk management and deliver the best product possible. At Huge, Program Delivery is the engine room of our ambition. We don’t just "manage" work; we orchestrate the conditions and framework for the impossible to become real. Program Delivery oversees day-to-day project activities, including management of the internal team and client communication. They’re also responsible for resourcing and financial reporting across the program. Program Delivery has unique autonomy to be strategic and drive decision making. They’re there from start to finish. Ultimately, program management is the hub that’s holding everything together.

Requirements

  • Extensive experience structuring, leading, and growing several, multi-year, multi-million dollar engagements with parallel and interconnected work streams and teams
  • Lead strategic discussions & presentations to clients on a regular basis
  • Worked in a client services organization, preferably on projects with top tier consulting firms or interactive agencies (including web, mobile, video, brand, and strategic consulting projects)
  • Understanding of web and application development and design lifecycle
  • Knowledge of web development technologies and emerging technologies including AR/VR, voice and AI
  • Strong appreciation for design and user experience
  • Consider yourself a generalist and someone that can jump into many different categories of work and deliver
  • A leader, mentor and motivator for your team to perform the best results
  • Represent program management at the office leadership level and take on more responsibility for department leadership and mentorship
  • As a mentor and manager of fellow employees, can both lead by example and also take an active interest in fostering the talents of those working under you

Responsibilities

  • Oversee a team of project managers
  • Establish and test ways of working
  • Collaborate with a wide variety of different disciplines and client types
  • Meet or exceed deliverable requirements
  • Assess change and risk management
  • Deliver the best product possible
  • Meet deliverable requirements
  • Assess change and risk management
  • Frequently oversee a number of hybrid client/Huge teams
  • Manage and set client expectations, making sure everyone from clients to internal team members are satisfied
  • Manage long-term, multi-million dollar engagements with multiple project tracks and teams
  • Command project management processes and methodologies
  • Focus on goals and solutions that impact both individual work streams, and also the program as a whole

Benefits

  • Inclusive employee experience for all
  • Commitment to an inclusive, barrier-free recruitment and selection process and work environment
  • Confidentiality regarding accommodation needs
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