Senior Director, Technical Program Management - AI (Remote Eligible)

Capital One • McLean, VA

2d • $245,100 - $335,700 • Remote

About The Position

This TPM will lead a complex, cross-organizational initiative to transition our engineering environment into its next major evolution: a sophisticated, AI-driven, and self-optimizing ecosystem anchored by robust telemetry and evaluation. You will orchestrate the strategy and execution required to achieve a destination state where data seamlessly drives system-wide experimentation, automated workflows, and holistic operational visibility. This program will transform raw metrics into a proactive AI intelligence layer for measuring impact and accelerating software delivery.

Requirements

• Bachelor's Degree
• At least 9 years of experience managing technical programs
• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker

Nice To Haves

• 9+ years of experience designing and building data-intensive solutions using distributed computing.
• 5+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
• 5+ years of building & leading experienced TPM team
• 5+ years experience building highly scalable mobile products & platforms
• 5+ years of experience with Agile delivery
• 5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• Bachelor's degree in a related technical field (Computer Science, Software Engineering)
• MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience

Responsibilities

• Lead a complex, cross-organizational initiative to transition our engineering environment into its next major evolution: a sophisticated, AI-driven, and self-optimizing ecosystem anchored by robust telemetry and evaluation.
• Orchestrate the strategy and execution required to achieve a destination state where data seamlessly drives system-wide experimentation, automated workflows, and holistic operational visibility.
• Transform raw metrics into a proactive AI intelligence layer for measuring impact and accelerating software delivery.
• Build and lead a world-class team of technical program managers with a mission to power real-time, intelligent experiences for our customers and associates.
• Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions.
• Simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives.
• Grow and develop a team of TPMs, while also building the foundations for the TPM practice.
• Focus on execution, follow-through, accountability, and results.
• Collaborate across different functions, organizations, and reporting boundaries to get the job done.
• Utilize highly tuned emotional intelligence, be a good listener, and demonstrate deep-seated empathy for teams and partners.

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior