Senior Director, System Operational Process Improvement

Sentara Hospitals • Virginia Beach, VA

4d • Onsite

About The Position

The Senior Director of Strategic Transformation is a leadership role focused on leading and influencing while overseeing large-scale organizational changes. This role requires alignment to senior leaders, strategic vision, and the ability to drive successful change across the enterprise. This leader is responsible for all aspects of leading a diverse, cross-functional team (both direct and matrix reports) that provides support for successful end-to-end delivery of initiatives/programs/projects - driving pace, speed to market and key consumer outcomes based on organizational strategy and needs. Building strong, collaborative relationships with enterprise leaders to define, prioritize, and develop programs and initiatives is critical to maximize efficiencies and ensure financial targets are met (inclusive of value, outcomes measurements and KPIs). This dynamic leader will excel in: cross-functional collaboration, negotiation, resource alignment, stakeholder engagement, and continuous improvement. overseeing project portfolios, and ensuring transformation and project management standards across the organization, managing program leaders, project managers and teams execution and delivery that is on scope, schedule, and budget analyzing data to identify trends, patterns, and opportunities for improvement developing new skills and capabilities within the organization to support ongoing transformation initiatives tracking and measuring performance against key metrics and targets

Requirements

• Leadership role focused on leading and influencing while overseeing large-scale organizational changes
• Alignment to senior leaders, strategic vision, and the ability to drive successful change across the enterprise
• Responsible for all aspects of leading a diverse, cross-functional team (both direct and matrix reports)
• Provides support for successful end-to-end delivery of initiatives/programs/projects
• Drives pace, speed to market and key consumer outcomes based on organizational strategy and needs
• Builds strong, collaborative relationships with enterprise leaders to define, prioritize, and develop programs and initiatives
• Maximizes efficiencies and ensures financial targets are met (inclusive of value, outcomes measurements and KPIs)
• Excels in cross-functional collaboration, negotiation, resource alignment, stakeholder engagement, and continuous improvement
• Oversees project portfolios, and ensures transformation and project management standards across the organization
• Manages program leaders, project managers and teams execution and delivery that is on scope, schedule, and budget
• Analyzes data to identify trends, patterns, and opportunities for improvement
• Develops new skills and capabilities within the organization to support ongoing transformation initiatives
• Tracks and measures performance against key metrics and targets

Responsibilities

• Lead re‑imagination of end‑to‑end processes by challenging legacy assumptions and ways of working
• Identify opportunities to simplify, eliminate, or fundamentally redesign work
• Redefine workflows, decision paths, and governance to improve flow and clarity
• Develop practical, non‑technology‑led solutions to reduce complexity and friction
• Translate re‑imagined concepts into clear, prioritized improvement plans
• Partner with IT to align re‑designed processes with targeted AI or automation enablement
• Ensure technology is applied only after processes are meaningfully simplified
• Drive cross‑functional alignment to adopt new process designs and operating models
• Track impact of re‑imagined solutions on efficiency, speed, and effectiveness

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Annual discretionary bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed