Senior Director, Strategy & Business, Entertainment (Hybrid/Telework)

CBC/Radio-Canada•Toronto, ON

2d•Hybrid

About The Position

As part of the senior management team, the Senior Director, Strategy & Business, participates in the development of and implementation of annual and multi-year strategic objectives and business planning requirements. This person is a strategic partner, operational integrator, and trusted advisor to the General Manager. The role includes operationalizing the GM’s vision, overseeing cross-functional deliverables, and ensuring the efficient execution of strategic objectives across the Entertainment department. The Director manages the department's internal operating cadence and acts as a central consultative interface across programming and leadership teams to turn high-level strategy into measurable corporate realities.

Requirements

An undergraduate degree in Media, Business Administration, Communications, or a related field.
Strong familiarity with the media/entertainment landscape, including digital transformation trends, content relevancy models, and industry shifts.
Demonstrated success in directing cross-functional initiatives and organizing diverse teams toward unified deadlines.
Strong critical thinking, complex problem-solving abilities, and exceptional emotional intelligence.
Must be able to synthesize and analyze complex, inter-organization information in order to make appropriate business recommendations.
Must be able to handle multiple priorities and respond to several urgent demands in a short time frame.
Must be able to assess a situation, determine the root cause of the problem and initiate the course of action required.
Required to exercise judgment and justify the position taken.
Required to take initiative and work independently.
Superior writing, presentation, and public speaking skills; a demonstrated ability to influence without direct authority.
Candidates may be subject to skills and knowledge testing.
A mandatory Criminal record check.
Other background checks may be conducted based on the operational requirements of the position.

Nice To Haves

Bilingualism in French and English is preferred.

Responsibilities

Coordinate and integrate strategic planning inputs from the Entertainment leadership teams, plays a key role in shaping the strategy with the team and assembling inputs into a unified operational roadmap under the GM’s direction.
Convert high-level corporate strategies and long-term goals into clear, actionable, and measurable departmental initiatives and Key Performance Indicators (KPIs) and track initiatives. Drive innovation and adapt and revise strategy over time in changing landscape and incorporating relevant data/research.
Coordinate and drive the execution of high-priority, cross-functional projects; act as a the central point of contact to ensure interdepartmental alignment and timely delivery, while facilitating the practical implementation of workflow transformations, including digital (CBC.CA/Entertainment) and AI strategy integration (including managing the Internal-facing AI Advisor).
Act as a central connector to ensure that internal sub-departments and programming portfolios are structurally aligned with overarching company priorities.
Establish, maintain, and optimize the operating cadence for the leadership team, including regular management meetings, planning sessions, and systematic tracking of critical deliverables.
Support GM in allocating, implementing and tracking budgets across Entertainment departments.
Prepare comprehensive briefing documents, pre-read materials, and operational data analysis to ensure the GM is fully equipped for high-stakes decisions and key meetings including for SET, Board of Directors and CRTC.
Proactively identify workflow bottlenecks, operational gaps, and structural inefficiencies, architecting streamlined systems to enhance overall departmental productivity.
Track and manage emerging operational risks, driving the efficient execution of mitigation workflows across teams.
Oversee a team which will include a new Communications position, who will act as an articulate communications liaison and integrator between the GM, departmental leaders, and key internal business units to ensure total alignment of messaging.
Attend designated operational forums and internal committees on behalf of the department, gathering intelligence and cascading insights back to the leadership team.
Maintain a lucid, objective understanding of the organizational climate, operational hurdles, and employee sentiment, delivering candid feedback directly to the GM.
Oversee the team in all activities related to culture and values alignment, staff engagement, equity and inclusion strategy, Indigenous strategy, and facilitation of training, town halls, speakers.
Manage the operational coordination of leadership, hiring workflows and liaise with People and Culture to assist with hiring needs, HR issues, and oversee the smooth execution of the annual performance review cycle for the department.