Senior Director, Strategic Energy Markets

LevelTen Energy•Seattle, WA

3d•$250,000 - $280,000•Hybrid

About The Position

LevelTen Energy is seeking a Senior Director, Strategic Energy Markets, North America to lead customer engagement strategy for renewable energy developers, corporate and utility buyers, advisors, strategic partners, and hyperscale data center customers. This leadership role focuses on driving customer retention, account growth, marketplace participation, and executive-level relationships. The ideal candidate possesses deep knowledge of renewable energy procurement, power markets, and commercial structures like Power Purchase Agreements (PPAs), along with a proven track record of leading teams and developing strategic customer relationships. This position offers a unique opportunity to shape customer strategy and marketplace growth during a critical time in the energy transition, serving as a trusted advisor and a key driver of revenue growth and market expansion.

Requirements

10+ years of professional experience within renewable energy, power markets, energy advisory, utility, sustainability, commercial energy, or related sectors.
Bachelor's degree required.
Proven experience leading and developing high-performing teams, including experience managing managers and/or senior leaders.
Strong commercial leadership background with experience in customer growth, renewals, account expansion, business development, or strategic customer management.
Deep understanding of renewable energy markets, procurement processes, and commercial structures such as PPAs.
Demonstrated ability to build executive-level customer relationships and influence strategic outcomes.
Strong strategic thinking, organizational leadership, and problem-solving skills.
Ability to develop and execute plans that drive measurable business outcomes.
Salesforce proficiency, including forecasting, reporting, account planning, and pipeline management.
Exceptional communication, leadership, and stakeholder management skills.
Applicants must be legally authorized to work in the United States without current or future visa sponsorship.

Nice To Haves

MBA or other advanced degree.
Experience with renewable energy origination, energy markets, power marketing, corporate procurement, or energy advisory services.
Direct exposure to PPAs, EAC transactions, storage tolls, capacity agreements, or other clean energy commercial structures.
Experience working with hyperscalers, data centers, utilities, or Fortune 500 energy buyers.
Experience leading customer-facing organizations within a marketplace, platform, data subscription, SaaS, or energy technology company.
Experience managing both buy-side and sell-side customer relationships.

Responsibilities

Own North American Customer Growth & Retention: Deliver against subscription retention and Net Revenue Retention targets, develop and execute account growth strategies, identify customer risks and lead retention strategies, maintain accurate forecasting, and drive expansion opportunities through strategic account planning and executive engagement.
Drive Marketplace Participation & Commercial Engagement: Increase customer participation in the LevelTen marketplace (project submissions, RFP activity, surveys), support customer adoption of marketplace tools and services, partner with Product and Marketing teams to develop engagement programs, and help customers move opportunities through the transaction lifecycle.
Lead & Develop a High-Performing Team: Lead a North American Account Management organization of approximately eight team members, including managers and directors; coach, develop, and mentor future leaders; establish consistent account management, renewal, and customer engagement best practices; and drive accountability, performance management, career development, and organizational effectiveness.
Lead Cross-Functionally: Partner with North American Sales leadership for customer onboarding and expansion, collaborate with European Sales and Account Management leaders for a consistent global customer experience, work closely with Sales Operations to improve forecasting, reporting, customer insights, and Salesforce effectiveness, and partner with Product, Marketing, Marketplace, and Executive Leadership teams to ensure customer needs are represented.
Serve as a Senior Market Leader: Build and maintain relationships with strategic customers, serve as an executive sponsor for key customer relationships, act as a trusted voice on renewable energy procurement, power markets, PPAs, and marketplace strategies, and represent LevelTen at customer meetings, executive briefings, and industry events.