Senior Director, Site Engineering

AbbVie•Raleigh, NC

6h•$206,500 - $393,000

About The Position

The Senior Director RQS Operations, also known as Senior Director, RQS Business Services is accountable for the delivery of RQS Operations and RQS cross functional initiatives in alignment with business strategy, directing business operational activities (related to headcount, space and procurement), and overseeing RQS Onboarding programs. Demonstrates capability for delivering business performance improvement consulting services on RQS Cross Functional initiatives. Provides individual leadership and consulting services for high-complexity business change initiatives as directed by Vice President of RQS Operations. Works in a strategic role that demonstrates substantial organizational influence internal and external to RA at the executive level. Manages various personnel to include exempt, non-exempt and third party resources.

Requirements

Bachelor’s degree required.
Minimum 12+ years Business Solutions related experience required.
Proven 10 years in a leadership role with strong management skills required.
Strong communication skills, both oral and written required.
Strong business acumen and negotiating skills required.
Experience working in a complex and matrix environment required.
Demonstrated ability to lead multi-divisional and multi-functional teams with global aspects required.

Nice To Haves

Advanced degree preferred.
Certifications a plus.
Project Management Institute (PMI) Project Management Professional (PMP) certification preferred.
7+ years in regulatory affairs, pharmacovigilance, or R&D quality assurance preferred.
7+ years in pharmaceutical, healthcare or regulated industry preferred.
Strong knowledge of pharmaceutical regulations, i.e. FDA and European Union and their impact to organization processes and technology tools preferred.
Knowledge/awareness of industry trends preferred.
Knowledge of Continuous Improvement/Lean Six Sigma concepts preferred.
Experience serving as and managing business management consultants preferred.
Ability to craft compelling business cases and sell new ideas preferred.
Proficiency in project planning and management experience including successful implementation of highly complex business and technology initiatives preferred
Multiple years’ experience leading and managing functional business area preferred.
Experience analyzing complex business problems and facilitating the design of innovative solutions preferred.
Experience in managing functional budgets and developing budget forecasts preferred.

Responsibilities

Oversees and directs multiple business groups ensuring delivery of function activities while constantly driving for continuous improvement throughout the organization. Demonstrates experience in managing functional budgets and developing budget forecasts enabling the business function to achieve expected outcomes.
Directs the RQS onboarding services and optimizes professional and system training efforts to support the business strategy.
Directs business objectives and performance goals, for business operations activities such as procurement, contract and vendor management, invoicing, space and headcount, and administrative assistant optimization.
Leads the RQS communities of practice programs, a formal mechanism for providing direction (push) and receiving coordinated information (pull) for in function operational activities.
Develops compelling value propositions, business cases for proposed initiatives while collaborating effectively with executive level teams and stakeholders across AbbVie.
Acts with demonstrated ability to analyze complex business problems, facilitate the design of innovative solutions, sell new ideas to management and plan/oversee effective implementation of business process change projects including technology related initiatives.
Effectively frames complex issues for decision-makers and peers. Prepares and delivers effective management presentations to AbbVie Leadership. Draws upon personal knowledge of business processes, global regulations, organizational improvement methods, and communication mechanisms to propose and design innovative organizational improvements.
Leads project teams effectively including escalation and resolution of project issues. Demonstrates disciplined project management expertise, effective group facilitation skills, and the ability to drive consensus among team members.
Exercises superior interpersonal, coaching, and mentoring skills to create and sustain an environment that attracts, develops, and retains RQS Operations staff while enhancing organizational communications and structure, business relationships, business consulting, and project management.