Senior Director, Sales US/Canada
About The Position
The Senior Director of Sales, US/Canada is part of Hilton’s in-house Commercial Services team and supports the Americas Managed commercial team. The role has managerial responsibilities across key areas of Hilton’s commercial engine and serves as the primary commercial contact between Americas Management and ownership and asset management companies for properties in the assigned portfolio. The position is virtual/remote and reports to the Managing Director of Sales, US/Canada. The Senior Director leads property-level sales and marketing teams, developing strategic sales plans for designated hotels that include B2B revenue strategy, pricing strategy, group thresholds, space-use policies, and customer-engagement plans. The role is accountable for revenue, market-share, and forward group booking targets, and works closely with operations, revenue management, other regional sales directors, and property teams. Travel may be required up to 50% of the time.
Requirements
- Ten years of professional experience.
- Seven years of experience in hospitality management, sales, or revenue management.
- Experience with Delphi, OnQ or PEP, Amaze, and current Microsoft tools.
- Travel up to 50% of the time.
Responsibilities
- Serve as the primary commercial contact for Americas Management with ownership and asset management companies for properties in the assigned portfolio.
- Engage and lead property-level sales and marketing teams on priority plans and actions.
- Deliver regional revenue targets, market-share targets, and key goals.
- Develop strategic sales plans for designated hotels, including B2B revenue and pricing strategies.
- Establish group thresholds, space-use policies, and customer-engagement plans for execution.
- Use competitive data, demand analysis, and market-mix management to inform strategy.
- Partner daily with an AVP of Operations and a Revenue Management Director to lead the assigned region.
- Visit properties and meet with assigned on-property commercial sales teams.
- Work with other Senior Directors of Sales in the US/Canada region to achieve annual commercial-team goals.
- Meet annual budgeted revenue, market-share, and forward group booking targets.
- Establish Hilton Commercial culture and Hilton core values with each property sales team in the region.
Benefits
- 110 nights of discounted hotel travel through the Go Hilton program, with room rates as low as $40 per night.
- Employee stock purchase program with a 15% discount on Hilton shares.
- Paid parental leave for eligible Team Members, including partners and adoptive parents.
- Caregiving concierge services.
- Crisis Concierge support.
- Employee Assistance Program counseling and support for eligible Team Members.
- Paid time off.
- Health and welfare benefits, including health plans, dental coverage, and vision coverage.
- Retirement plans.
- Eligibility to participate in the Hilton Sales Incentive Plan and the company’s long-term incentive plan, subject to plan terms and conditions.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
