Senior Director, Sales Programs

Salesforce•San Francisco, CA

21h•$181,700 - $332,600•Onsite

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Sr. Director, Sales Programs role could be the right fit for you at Salesforce! We are currently looking for high-energy, driven, top talent with a deep knowledge of effective tactics and strategies to grow pipeline and revenue. The ideal candidate has an analytical mind with the ability to act as a trusted adviser and business partner to senior executive leadership, while working cross-functionally. This individual also must be comfortable analyzing complex data sets, adept at prescribing and prioritizing solutions to meet business problems, and is comfortable presenting to large audiences. This role combines the creative process of designing prescriptive programs and strategies, with the “business end” of operationalizing these programs with field teams to ensure they are executed and produce results. Most importantly, the ideal candidate can inspire and lead a team of Sales Programs managers to ideate, design, and execute these impactful programs needed for the business to succeed. Salesforce offers a fast-paced, innovative environment where you will be empowered to design and execute programs that drive business results. Our goal is to build an organization of smart, ambitious strategists who are committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At Salesforce, integrity and reliability are as important as talent and effort.

Requirements

15+ years of experience in Sales, Sales Leadership, Sales Strategy, Sales Programs, or Sales Operations.
5+ years of people leader experience.
Experience designing (or influencing the design) of revenue-producing sales campaigns and/or programs.
Experience drawing actionable insights from data sets in their most common forms (Excel, Business Objects, Salesforce.com, etc.).
Mastery of effective sales strategies.
Ability to design prescriptive programs and strategies, and then “operationalize” them.
Ability to work collaboratively with sales leaders, sales strategy, data science, corporate marketing, product marketing, and enablement.
Highly skilled in Salesforce reporting/dashboards, Einstein Analytics, Tableau, and excel.
Exceptional written and verbal communication skills as well as public speaking proficiency; create and deliver executive-level presentations.
Operational rigor and track record of cross-stakeholder program management and execution.
Ability to succeed in a collaborative, startup fast-paced environment.
Established credibility and trust with senior management or boards on business strategy.

Nice To Haves

MBA
Consulting experience

Responsibilities

Lead a team of Sales Program Managers.
Collaborate with Sales Leaders, Corporate Marketing, Product Marketing, Data Science Teams, Sales Operations, and Sales Enablement to design and execute sales programs that drive results and impact.
Support the Financial Services and Specialists Business (inclusive of products such as Slack, Revenue Cloud, Service, Tableau, Marketing Cloud & Platform).
Own strategic initiatives end to end that support the broader organization.
Build trusted partnerships and work cross-functionally to share information and resources, problem-solving, and produce better outcomes.
Work with sales stakeholders to align on high-level business priorities for the quarter and year.
Build and deliver presentations to management and senior sales executives.
Analyze sales performance and health of the business to create programs addressing pipeline and productivity gaps and standardize processes.
Leverage reports and data to gain quantitative insights into a business challenge.
Synthesize data and create programs to address gaps in the business, bringing in cross-functional teams as needed.
Develop creative net new approaches or processes to solve new or emerging problems.
Empower your team to deliver compelling & impactful programs to large & diverse audiences of sellers; comfortable presenting to large groups.
Utilize structured project management skills with the ability to engage in the right actions and cross-functional teams to drive successful goal attainment and consistently produce strong results despite day-to-day challenges.
Operationalize the program from start to finish, which includes managing the execution across multiple cross-functional teams, delivery, follow-up, and managing-up engagement metrics post-program launch.
Implement change management based on program performance and Key Performance Indicators.
Inspire and motivate a team to align on what needs to be done and to do their best work.
Ask questions and seek out input from others to develop the best solutions and ideas.
Foster a culture of interdependence, encouragement, teamwork, collaboration, and communication.