Senior Director, Sales Operations
About The Position
LoopMe is seeking a senior commercial operations leader to determine where its US sales teams focus and how they work. The role develops ideal customer profiles, customer segmentation, and target-account strategy to drive new business, and oversees planning, reporting, tools, and operational support for the sales organization. The position reports to the Chief Revenue Officer (CRO) and partners with sales leaders across Enterprise, Performance, and Curation. The role also serves as a chief-of-staff-style partner to the CRO’s broader organization, including direct sales, marketplace, business development, account management, and commercial teams. It monitors revenue-team productivity, efficiency, and effectiveness and identifies opportunities to improve performance. The position partners with Finance, Product, and Marketing on forecasting, sales planning, product launches, and commercial initiatives.
Requirements
- At least 8 years of experience in sales operations, business operations, or revenue strategy; ad tech or digital media experience is ideal.
- Experience building ideal customer profiles, customer segmentation, and target-account lists that sales teams actively use.
- Strong knowledge of the US agency landscape, including holding companies, independent agencies, and performance agencies, as well as direct brand buying.
- Strong analytical skills and confidence working with CRM data such as Salesforce and third-party data sources.
- Clear, direct communication skills and ability to influence senior sales leaders.
- Strong organizational skills and a chief-of-staff mindset, including the ability to work across functions and turn broad requests into clear plans.
- Forward-looking strategic perspective and ability to articulate business direction and what is required to achieve it.
- International exposure and experience working across time zones and global teams.
Nice To Haves
- Experience with curation, audience extension, or programmatic supply products.
- Experience with account intelligence tools such as ZoomInfo, LinkedIn Sales Navigator, or Winmo.
- Experience building regional territory plans across a national sales team.
Responsibilities
- Own ideal customer profiles and customer segmentation across US commercial teams, including Curation, agency, and direct business, and align sales coverage to appropriate customers.
- Lead target-account strategy and create prioritized account lists to generate net-new relationships for each sales team.
- Deliver target-account projects, including identifying Curation prospects for Audience Extension, independent agencies by region, performance agencies, and direct customers.
- Partner with the CRO and sales leaders to design territories, account coverage, and pipeline goals.
- Own sales targets and the bonus cycle in partnership with Finance.
- Build reporting on pipeline, account coverage, progress against target accounts, and seller inputs that drive revenue.
- Drive sales planning and forecasting with Finance, using current- and next-quarter revenue performance to identify improvement opportunities.
- Manage sales tools and CRM data quality, including ownership of Salesforce and revenue automation.
- Ensure sellers have appropriate tools, resources, and enablement.
- Plan for the commercial organization in partnership with Product on bringing products to market and with Marketing on initiatives such as regional events where performance is under target.
- Monitor revenue-team productivity, efficiency, and effectiveness and identify ways to improve.
Benefits
- Hybrid working, with Tuesdays through Thursdays in the Union Square office.
- Self-managed vacation with no maximum.
- One month of work-from-anywhere.
- Healthcare.
- 401k.
- Summer Fridays, with half-day Fridays from Memorial Day through Labor Day.
- LoopMe Gives Back.
- Learning and development support, including internal mobility and bi-annual promotion cycles.
- Employees may be eligible for stock-based compensation based on company and individual performance.
- Sales-based incentives and commissions may be offered depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
