Senior Director, Sales Analytics, Operations & Optimization

Global Partners LP • Waltham, MA

20h

About The Position

The Sales Analytics, Operations and Optimization Manager will direct and oversee an organization responsible for hedging, analytics, customer focused operations and optimization for the Fuels Marketing Business Unit. At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value. Manage and direct three functional teams within their organization (Client Success Team, Market Intelligence Desk and Technology SME) that support multiple Fuels Marketing business lines. Work closely with Head of Sales, Risk Management, Terminals, OSU, and Trading and Supply. Drive improvement and standardization of assigned operational processes. Provide best practices and guidance to your teams on hedging, analytics, reporting and customer success. Provide strategic direction on unbranded/branded business expansion Make data driven recommendations aligned with strategy Responsible for the implementation and oversight of CRM administration Ensure linkages and cadence with other functions Responsible for the sales data distribution and oversite Support, guide, direct all daily business activities Managing a team to provide support and oversee all hedging, analytics, operations, and optimization Collect and distribute monthly nominations to all suppliers Track customer performance v allocations and contracted volume Hedge all supply requirements daily Improve and standardize operational processes Work closely with Sales, Risk Management, Terminals, OSU, and Trading and Supply Ability to comfortably integrate into a team environment and interact with all team members on a regular basis Ability to process information, and utilize that information in a manner that adds value to the business Takes initiative and proactively looks for ways to increase efficiency, add value and promote growth TABS allocation, monitoring, and updating Oversee RVP strategies Daily interface with Sales account Managers, Operations, and Customers Manage all appropriate approvals for term business offers Ambitious and Driven Motivated self-starter Strong desire to learn and promote growth Able to adapt and react to new challenges in a constantly evolving environment and highly volatile market conditions Fluent in Microsoft Office with heavy emphasis on Excel proficiency Strong proficiency in BI and analytics technologies (e.g., Tableau, Power BI, Snowflake), predictive analytics, statistical modeling, Python, SQL, and financial modeling techniques. Exceptional verbal and written communication skills Must be a team player Deep understanding of cash flow models Determination to complete tasks and flexibility with scheduling when required Takes initiative and proactively looks for ways to increase efficiency, add value and promote growth Ability to prioritize work and manage a team in a fast-paced environment A positive, entrepreneurial mindset, a consistent desire to grow and be a part of a team that is focused on continuous improvement and a drive for results. Strong business acumen, translating business objectives into impactful analytics solutions

Requirements

• Ambitious and Driven
• Motivated self-starter
• Strong desire to learn and promote growth
• Able to adapt and react to new challenges in a constantly evolving environment and highly volatile market conditions
• Fluent in Microsoft Office with heavy emphasis on Excel proficiency
• Strong proficiency in BI and analytics technologies (e.g., Tableau, Power BI, Snowflake), predictive analytics, statistical modeling, Python, SQL, and financial modeling techniques.
• Exceptional verbal and written communication skills
• Must be a team player
• Deep understanding of cash flow models
• Determination to complete tasks and flexibility with scheduling when required
• Takes initiative and proactively looks for ways to increase efficiency, add value and promote growth
• Ability to prioritize work and manage a team in a fast-paced environment
• A positive, entrepreneurial mindset, a consistent desire to grow and be a part of a team that is focused on continuous improvement and a drive for results.
• Strong business acumen, translating business objectives into impactful analytics solutions

Responsibilities

• Manage and direct three functional teams within their organization (Client Success Team, Market Intelligence Desk and Technology SME) that support multiple Fuels Marketing business lines.
• Drive improvement and standardization of assigned operational processes.
• Provide best practices and guidance to your teams on hedging, analytics, reporting and customer success.
• Provide strategic direction on unbranded/branded business expansion
• Make data driven recommendations aligned with strategy
• Responsible for the implementation and oversight of CRM administration
• Ensure linkages and cadence with other functions
• Responsible for the sales data distribution and oversite
• Support, guide, direct all daily business activities
• Managing a team to provide support and oversee all hedging, analytics, operations, and optimization
• Collect and distribute monthly nominations to all suppliers
• Track customer performance v allocations and contracted volume
• Hedge all supply requirements daily
• Improve and standardize operational processes
• TABS allocation, monitoring, and updating
• Oversee RVP strategies
• Daily interface with Sales account Managers, Operations, and Customers
• Manage all appropriate approvals for term business offers

Benefits

• competitive salaries and opportunities for growth
• Talent Development Team who create trainings for growth and job development
• Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
• 401k and a match component!
• tuition reimbursement; this benefit is offered after 6 months of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed