Senior Director, Revenue Operations (CLEAR1 - B2B)

CLEAR - Corporate•New York, NY

2d•$225,000 - $275,000•Onsite

About The Position

CLEAR is seeking a strategic and execution-oriented Senior Director, Revenue Operations to lead and scale the operational backbone of its B2B organization. This role, situated within B2B Operations, will be responsible for the strategy, architecture, and optimization of revenue systems, processes, and analytics across Sales, Customer Success, and Marketing. The position will act as a key partner to B2B leadership, driving operational rigor, scalable infrastructure, and data-driven decision-making to accelerate revenue growth. The individual will define the roadmap for revenue systems, lead cross-functional initiatives, and build the foundation for long-term scale.

Requirements

8+ years in B2B Revenue Operations or Sales Operations in a high-growth environment.
Strong analytical skills with the ability to translate data into business outcomes.
Ability to operate at both strategic and tactical levels – from executive dashboards to workflow configuration.
Strong cross-functional leadership skills with experience influencing senior stakeholders.
Salesforce administrator certification (or equivalent hands-on configuration experience with objects, fields, page layouts, validation rules, and flows) strongly preferred.
Experience with integration/middleware platforms (Workato, Tray, MuleSoft) and data tools (Data Loader, Datarama, or similar).
Experience with territory planning, quota modeling, and compensation plan operationalization.
Experience collaborating with external consulting partners on system architecture and strategic initiatives, while maintaining internal ownership of day-to-day operations.
Comfortable getting hands-on in systems, whether configuring Salesforce, troubleshooting an integration, or running a data load.

Nice To Haves

Salesforce administrator certification (or equivalent hands-on configuration experience with objects, fields, page layouts, validation rules, and flows)

Responsibilities

Define and execute the B2B Revenue Operations roadmap in alignment with C1 growth objectives.
Act as a strategic partner to B2B leadership on forecasting, pipeline health, performance metrics, and operational investments.
Establish scalable processes that improve conversion, velocity, forecasting accuracy, and revenue predictability at scale.
Lead the redesign of Salesforce to support complex B2B sales motions, with hands-on responsibility for system configuration, reports, and dashboards.
Architect and optimize the full revenue tech stack (Salesforce, Outreach, ZoomInfo, HubSpot, Gong, LinkedIn Sales Navigator, etc.).
Maintain data quality (deduplication, enrichment, normalization), build and evolve reporting frameworks, and troubleshoot integration issues across the revenue tech stack when they arise.
Create and maintain internal documentation, runbooks, and training materials; support enablement sessions for sales and marketing team on system changes and new processes.
Define and manage the end-to-end lead lifecycle, including routing logic, lifecycle stage definitions, and handoff processes between Marketing and Sales.