Senior Director, Revenue Cycle Operations
About The Position
The Senior Director Revenue Cycle Operations provides strategic and operation leadership for assigned patient care regions. This role serves as a key partner to Regional Directors of Patient Access and the Associate Vice President ensuring alignment between enterprise strategy, operational execution, and patient-centered access to care. Essential Job Duties Lead executive of patient access strategic priorities and enterprise initiatives Provide operational oversight for assigned patient care regions Serve as a strategic advisor to Regional Directors of Patient Access Champion patient-centered access and equity across regions Ensure standardization and consistency of access workflows and performance Monitor and improve access KPIs including scheduling timeliness, registration accuracy, and financial clearance Identify operational risks and implement corrective action plans Partner with clinical, revenue cycle, digital, and IT leaders Support workforce development, engagement, and successional planning Provide data-driven insights and recommendations to the AVP Reduce operational escalations to executive leadership Foster a culture of accountability, transparency, and continuous improvement Strategic partnership with with Ambulatory, MCVP, and other key stakeholders to ensure seamless execution of strategic priorities and operational excellence
Requirements
- Bachelor’s Degree Healthcare Administration; Business Administration Finance, Accounting or closely related field.
- 10 years related experience including 5 years of supervisory /management work experience
Nice To Haves
- Master’s Degree Healthcare Administration; Business Administration Finance, Accounting or closely related field.
- Certified Healthcare Access Manager preferred
Responsibilities
- Lead executive of patient access strategic priorities and enterprise initiatives
- Provide operational oversight for assigned patient care regions
- Serve as a strategic advisor to Regional Directors of Patient Access
- Champion patient-centered access and equity across regions
- Ensure standardization and consistency of access workflows and performance
- Monitor and improve access KPIs including scheduling timeliness, registration accuracy, and financial clearance
- Identify operational risks and implement corrective action plans
- Partner with clinical, revenue cycle, digital, and IT leaders
- Support workforce development, engagement, and successional planning
- Provide data-driven insights and recommendations to the AVP
- Reduce operational escalations to executive leadership
- Foster a culture of accountability, transparency, and continuous improvement
- Strategic partnership with with Ambulatory, MCVP, and other key stakeholders to ensure seamless execution of strategic priorities and operational excellence
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What This Job Offers
Job Type
Full-time
Career Level
Director
