Senior Director, Retail Client Sales and Insights

Circana•,

10h•$120,000 - $145,000•Remote

About The Position

Circana is a leading provider of technology, AI, and data solutions for consumer-packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. The Senior Director, Client Insights & Sales will lead a team supporting one of the largest retailers in the United States. This role will serve as a strategic partner to senior retail leaders, ensuring the delivery of high-impact insights and recommendations that influence merchandising decisions, drive business growth, and strengthen the retailer's reliance on Circana data and solutions. This role requires a strong combination of leadership, analytics, storytelling, client management, and change management skills. The ideal candidate is passionate about turning data into actionable insights, developing talent, and helping clients solve complex business challenges.

Requirements

Bachelor’s degree required; MBA or other advanced degree preferred.
10+ years of experience in client insights, client management, category management, consulting, or syndicated data analytics within the CPG, retail, or consumer goods industries.
Proven track record of leading, coaching, and developing high-performing teams.
Experience building and managing senior-level client relationships and serving as a trusted strategic advisor.
Demonstrated expertise with syndicated data platforms such as Circana/IRI, Nielsen, or Numerator, as well as data visualization tools including Tableau and Power BI.
Advanced proficiency in Microsoft Excel and PowerPoint.

Responsibilities

Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with their strategic goals.
Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
Manage the Sales Cycle: Lead end-to-end sales processes including prospecting, needs assessment, solution development, negotiation, and closing.
Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success.
Maintain Industry Expertise: Stay current on trends in [retail, CPG, or general merchandise] to position Circana as a thought leader and trusted advisor.
Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
Utilize Sales Tools and Platforms: Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
Achieve Revenue Targets: Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning.
Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
Support Innovation and Feedback: Provide market feedback to internal teams to help refine offerings and contribute to product development.
Advanced Analytic Skills: Demonstrated ability to conceive, manage, and deliver fact-based analyses, with a focus on consumer solutions, providing clients with clear, actionable insights to inform strategy.