Senior Manager, Retail Client Sales and Insights

Circana•Woonsocket, RI

11h•$75,000 - $95,000•Hybrid

About The Position

Circana is a leading provider of technology, AI, and data solutions for consumer-packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform and expanding AI-enabled capabilities help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action. Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence. Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities. Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and business context. Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times. Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

Requirements

3+ years of experience utilizing Circana, NIQ, IRI, or similar syndicated data sources to develop business recommendations and support client decision-making.
Bachelor’s degree required; concentration in Business, Marketing, Economics, Analytics, Statistics, or a related field preferred.
Experience in sales, category management, shopper insights, consumer insights, marketing, analytics, or a comparable data-driven environment within CPG, retail, or consulting.
Ability to navigate ambiguity, manage competing priorities, and deliver insights in a fast-paced, evolving client environment.
Ability to listen to stakeholder needs, identify business challenges and opportunities, and translate them into analytical frameworks and measurable business outcomes.
Demonstrated ability to synthesize data, analyses, and AI-supported outputs into clear, compelling, and actionable business recommendations.
Strong written and verbal communication skills, with the ability to develop and present insights to client and internal stakeholders at multiple levels.
Strong quantitative and analytical skills with the ability to manage end-to-end analyses, develop hypotheses, identify key findings, and deliver fact-based recommendations.
Strong proficiency in Microsoft Excel, PowerPoint, syndicated data platforms such as Unify+, Circana analytical tools, and approved AI-enabled tools used responsibly to improve speed, quality, and clarity of client deliverables.
Ability to build credibility, establish trusted partnerships, anticipate client needs, and influence stakeholders across functions without direct authority.
Experience working cross-functionally across analytics, client insights, sales, product, technology, and enablement teams to achieve shared business objectives.
Strong understanding of retail merchandising, category management, consumer behavior, and market dynamics.
Experience supporting CVS or another large retailer is preferred.
Experience supporting retail merchants, category managers, and presenting recommendations to business stakeholders.

Nice To Haves

Experience supporting CVS or another large retailer is preferred.
Merchant-Facing Experience Preferred

Responsibilities

Serve as a day-to-day partner to the retailer's Price and Promotions teams and cross-functional stakeholders by understanding business objectives, building productive working relationships, and supporting collaboration across priorities.
Identify, quantify, and prioritize growth opportunities across assortment, pricing, promotion, distribution, customer and category management initiatives, with guidance from leadership on broader client strategy and prioritization.
Develop fact-based analyses that address business questions, responsibly interpret data and AI-supported outputs, and translate findings into practical recommendations that support client decision-making.
Develop clear and compelling presentations that translate analytical findings, AI-generated outputs, and business implications into actionable recommendations for merchants and cross-functional stakeholders.
Support adoption and expansion of Circana solutions by aligning insights, platforms, and approved AI-enabled capabilities to client business objectives and decision workflows.
Partner with internal stakeholders, including Client Insights, Analytics, Product, Technology, Enablement, and Commercial teams, to deliver integrated client solutions, resolve executional barriers, and support client success.
Manage assigned projects and workstreams with strong organization, responsiveness, and attention to quality while escalating risks, trade-offs, or prioritization needs appropriately.
Stay current on retail, category, consumer, competitive, and technology trends to enhance the relevance of client recommendations and position Circana as a trusted advisor.
Share analytical expertise, best practices, platform knowledge, and responsible AI usage learnings with peers and cross-functional teams to support overall team effectiveness.
Surface opportunities to expand the application of Circana data, software, and AI-enabled solutions to address evolving client needs and deliver consistent value through high-quality execution.
Provide client and market feedback to internal teams to help refine offerings, improve adoption, and contribute to the continued evolution of Circana’s data, technology, and AI-enabled solutions.