Senior Director, Reporting and Analytics Services

Compassus•Brentwood, TN

About The Position

The Senior Director, Analytics and Reporting Services leads Compassus’s enterprise analytics, business intelligence, and reporting services function. The role provides strategic and operational leadership for the teams, platforms, processes, and services that help the organization translate data into actionable insight and improve clinical, operational, financial, and strategic decision-making. The Senior Director partners across clinical operations, finance, revenue cycle, growth, quality, compliance, human resources, and technology. The position is accountable for developing a high-performing analytics and reporting service model, maintaining trusted analytics capabilities and governed reporting, and advancing the organization from traditional report fulfillment toward consultative analytics, governed self-service, and insight-driven decision-making. The role leads the function’s strategy, operating model, service delivery, and team performance. It oversees reporting and business intelligence services; establishes standards and trusted enterprise metrics; supports scalable, reusable data products and governed datasets; expands self-service analytics; and identifies opportunities for forecasting, predictive modeling, AI-enabled insights, and automation. It also ensures analytics solutions are accurate, secure, compliant, supportable, and user-friendly, and measures service performance, adoption, stakeholder satisfaction, report rationalization, self-service maturity, and business value delivered.

Requirements

Bachelor’s degree in Business Analytics, Data Analytics, Information Systems, Computer Science, Healthcare Administration, Finance, Statistics, or a related field.
10+ years of progressive experience in analytics, business intelligence, reporting, data services, or related technology leadership roles.
Experience leading analytics, business intelligence, or data services teams.
Strong analytical skills, including the ability to interpret complex data, identify trends, and develop actionable insights.
Demonstrated ability to partner with senior leaders to define priorities and deliver high-value analytics solutions.
Experience with enterprise analytics and reporting platforms, such as Power BI or similar tools.
Strong understanding of data governance, data quality, metric standardization, and reporting best practices.
Experience building or maturing self-service analytics capabilities.
Excellent communication, storytelling, and stakeholder-management skills, including the ability to translate complex concepts into clear business language.
Proven ability to lead teams through change, manage competing priorities, and deliver results in a fast-paced environment.

Nice To Haves

Master’s degree in Analytics, Business Administration, Healthcare Administration, Information Systems, Statistics, Data Science, or a related field.
Experience in healthcare or post-acute care, such as hospice, home health, palliative care, or revenue cycle.
Experience with Microsoft data and analytics platforms, such as Power BI, SQL Server, Azure Data Factory, or Microsoft Fabric.
Experience with enterprise data environments, including data warehouses, lakehouses, semantic layers, governed datasets, or data catalogs.
Experience applying analytics to clinical operations, revenue cycle, finance, growth, workforce planning, or compliance.
Familiarity with HIPAA and healthcare data privacy requirements.
Experience with advanced analytics, forecasting, predictive modeling, AI-enabled analytics, or automation.
Experience leading analytics transformation initiatives, including reporting rationalization, dashboard standardization, or self-service enablement.

Responsibilities

Develop and execute the enterprise analytics and reporting services strategy aligned with organizational priorities.
Partner with business leaders to clarify priorities and business problems, define performance questions, and focus analytics on measurable outcomes.
Advise senior leaders and operational teams on interpreting data, understanding its implications, and considering appropriate actions.
Promote data-driven decision-making across clinical operations, hospice, home health, palliative care, revenue cycle, finance, growth, compliance, and workforce management.
Oversee enterprise reporting and business intelligence, including reports, dashboards, scorecards, and data products.
Ensure reporting deliverables are accurate, reliable, timely, and aligned with business needs.
Set standards for dashboard design, metric presentation, report development, testing, deployment, and ongoing support.
Improve reporting quality, consistency, and usability; reduce duplicative and low-value reports; and strengthen governance and standardization.
Establish an effective intake, prioritization, demand-management, delivery, and stakeholder-communication model for analytics requests.
Define and maintain trusted enterprise metrics, common business definitions, and governed semantic models.
Partner with Data Engineering, Technology, Compliance, Information Security, and business data owners to improve data quality, access, and usability.
Support scalable, reusable data products and governed datasets, and promote data stewardship through documentation, ownership, and validation.
Expand governed self-service analytics by developing standards, tools, training, documentation, and support models.
Define the balance between centralized analytics development and self-service while protecting governance, security, standardized definitions, and data integrity.
Promote analytics literacy and effective use of dashboards, metrics, trends, and performance tools.
Identify opportunities for forecasting, trend analysis, predictive modeling, AI-enabled insights, automation, and other advanced analytics.
Modernize analytics delivery, improve reporting efficiency, and evaluate emerging analytics platforms and technologies responsibly.
Lead, develop, mentor, and manage a team of analytics, reporting, and business intelligence professionals; set expectations and build team capabilities.
Foster accountability, curiosity, service, quality, and continuous improvement, and guide the team toward consultative analytics.
Ensure analytics and reporting services comply with Compassus policies, data security requirements, privacy standards, and healthcare regulatory obligations, including appropriate handling of protected health information.
Ensure role-based access, data-sharing controls, and reporting governance, partnering with Information Security, Compliance, and Technology to secure platforms, reports, datasets, and dashboards.
Oversee the design, development, deployment, and support of analytics and reporting solutions, collaborating with Data Engineering and Technology on pipelines, platforms, and models.
Develop and track function performance measures, including delivery timelines, adoption, stakeholder satisfaction, report rationalization, self-service maturity, and business value delivered.