Senior Director Quality Digital & Analytics (US)

Johnson & Johnson•Brunswick, OH

About The Position

The Senior Director, Quality Digital & Analytics defines and executes a strategy using digital transformation and advanced analytics to enhance quality management and compliance across Johnson & Johnson’s Innovative Medicine sector. The role oversees digital capability development, promotes data-driven decision-making, and integrates analytics into quality processes. It leads a global team focused on improving quality operations through digital technologies while fostering continuous improvement and compliance. The role owns the Pharm Digital, data and analytics strategy, budget, roadmap, execution, and advancement of organizational digital capabilities. It oversees quality analytics tools and their use in quality assessment, leads complex strategic projects, and coordinates deployment of digital solutions in the Pharm Quality sector. The incumbent also establishes lifecycle management for deployed assets, assesses the impact of future changes, and leads a Digital Curriculum to raise the organization’s digital quotient. The position collaborates with Supply Chain Intelligent Automation, JJ Technology, Digital and Data Science, and Quality teams. It manages investment priorities, business cases, resources, and metrics, and aligns functional roadmaps with the overall digital roadmap. The role requires a bachelor’s degree in a technical or quantitative field, at least 15 years of relevant experience in data, analytics, and intelligent automation for global processes and platforms in a regulated environment, and at least five years of people-management experience. Travel is 20%.

Requirements

Bachelor’s degree in a technical or quantitative field.
At least 15 years of experience in Data, Analytics & Intelligent Automation for global processes and platforms in a regulated environment.
At least five years of people-management experience.
Ability to establish a clear strategy, inspire others, and influence organizational change.
Experience supporting Quality & Compliance organizations on their digital journey.
Understanding of data products, platforms, technologies, cloud computing, Data Science, and their impact on existing processes.
Track record of collaboration with cross-functional teams and across complex ecosystems.
Exceptional communication skills, including articulating product vision, inspiring teams, and presenting to senior executives.
Strong negotiation, interpersonal, stakeholder-management, and networking skills.
Strong analytical and strategic thinking skills with attention to detail.
Experience leading complex projects.
Familiarity with project management software, methodologies, and best practices.
Financial acumen.
Excellent written and verbal communication skills in English.
Ability to translate complex concepts for a variety of stakeholders.
Strong planning and organizational skills, including priority setting.
Ability to work independently and as part of a team.
Proven experience working in a global matrix environment.

Nice To Haves

Experience with budget management, resource management, and capacity planning.
Experience implementing Intelligent Automation, Digital Experience, or Data Science projects.
Cross-sector Q&C leadership experience in at least two sectors.
Operational experience.
Process excellence certification, such as SixSigma, LEAN, or DEX green or black belt.
Strong sector and enterprise mindset and strong business acumen.

Responsibilities

Establish a holistic digital and quality analytics strategy aligned with enterprise quality and Innovative Medicine business objectives.
Understand stakeholder needs and the quality landscape, and incorporate the voice of the user into strategy development.
Oversee development of risk-evaluation AI tools and reports for senior management, including the Executive Committee.
Lead implementation and maintenance of quality analytics tools to assess and enhance the Quality Management System.
Apply analytics rigorously to quality assessment processes and drive continuous improvement.
Create and execute a strategic roadmap to transform quality operations through digital technologies, process automation, simplification, and predictive insights.
Champion and manage large-scale strategic projects with executive visibility, working across functions on automation, digitalization, and analytics.
Manage the digital investment portfolio for Innovative Medicine Q&C, prioritize initiatives, and develop business cases defining value and impact.
Establish and manage team resource allocation in alignment with departmental objectives.
Define and implement metrics and KPIs for roadmap durability, backlog health, velocity, and digital maturity.
Align functional roadmaps with the overall digital roadmap and identify potential redundancies or conflicts in priorities.
Use Risk-Based Management practices in quality analytics tools to identify trends and signals within the QMS.
Lead or direct project teams that automate and digitalize core Quality & Compliance processes, apply analytics to anticipate risk and generate insights, and improve the digital experience.
Deploy or facilitate deployment of digital solutions in the Pharm Quality sector and coordinate sector-specific projects.
Define and maintain lifecycle management for deployed assets and ensure the impact of future changes is identified, assessed, and addressed.
Establish and deploy a Digital Curriculum for the Pharm Quality organization.
Own and lead the Pharm Digital, data and analytics strategy, budget, roadmap, execution, and advancement of organizational digital capabilities.
Lead virtual knowledge and project teams focused on automation, digitalization, and improving the digital experience.
Lead and develop people and raise the digital capability of the organization.

Benefits

Consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
Eligibility to participate in the long-term incentive program.
Vacation: 120 hours per calendar year.
Sick time: 40 hours per calendar year, with different amounts for employees residing in Colorado or Washington.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental Leave: 480 hours within one year of the birth, adoption, or foster care of a child.
Bereavement Leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver Leave: 80 hours in a 52-week rolling period.
Volunteer Leave: 32 hours per calendar year.
Military Spouse Time-Off: 80 hours per calendar year.