Senior Director Project Management- Civic Market

Turner & Townsend•Seattle, WA

11d•$230,000 - $250,000•Onsite

About The Position

Turner & Townsend is seeking an experienced Senior Director of Project Management to join their team. This role is part of the Western Region leadership team and is responsible for leading the western Washington civic market. The Senior Director will drive growth and profitability of the business unit through leadership, new business development, client management, and service delivery. This individual will lead and develop a team of Project Managers and oversee the delivery of project management services on major projects and programs throughout western Washington, with support for the broader team across the state as needed. The position is based in the Seattle office and requires ensuring service excellence, client engagement, and market outreach to grow the project management service offering.

Requirements

Bachelor’s degree in construction management, architecture, engineering or field related to construction.
Minimum 15 years of relevant experience working in a project management role in the construction A-E-C industry.
Experience in business development and within the construction consultancy, advisory, architecture, or real estate industries.
A comprehensive knowledge of the construction consultancy/advisory business that adds value or strategically enhances deliverables and initiatives.
An ability to identify critical messages and unique selling points, and clearly and effectively communicate them.
Demonstrated experience leading alternative delivery projects (Design-Build, Progressive Design-Build, CM/GC) and providing strategic owner advisory services throughout project planning and execution.
Excellent project management, organizational and problem-solving skills, with a proven ability to implement/enforce procedures and to influence at all levels.
Should be a self-starter and possess a strong ability to handle multiple projects simultaneously to tight deadlines, with an ability to work in a highly collaborative team environment.
Creative thinker with an ability to communicate complex ideas in a simple way, both written and verbally.
Proven track record of managing successful project management service delivery for clients.
Experience managing teams of individual project managers and support staff.
Strong knowledge of local western Washington construction market.
Ability to develop strong relationships with internal team members, clients and cross-functional team members.
Relevant technical and leadership experience overseeing major construction projects or programs.
Demonstrates excellent presentation, verbal, written, organizational and communication skills.
Exceptional Business development ambition, acumen, and demonstrated experience in achieving business growth.

Nice To Haves

DBIA certification preferred.

Responsibilities

Support the Western Region and the Washington Cost Center in business generation and business operations with a focus on the civic market - managing new and existing client relationships, overseeing business operations and services, deliverables and value driven offerings, driving new revenue through the generation of new work and contract renewals on existing accounts.
Leadership of project management team responsible for planning and executing projects in western Washington region for the business.
Program management of our western Washington portfolio of projects including oversight of project management services, deliverables, and collaborations/resources.
Identify/diagnose client service delivery needs and the business team resources necessary to execute such services for value-add results.
Financial Management-Utilize industry standard spreadsheets and accounting tools to track the ongoing margin levels, monthly fee/resource forecasts for each project and financial reports, including budgeting.
Working with our recruiting professionals, source and recruit, interview, and manage new talent to join our team for service delivery.
Provide effective line management for the staff members assigned to you, including coaching and mentoring, as necessary to assist them in achieving professional and career growth objectives.
Provide monthly updates regarding the status of projects, initiatives, and staffing, and where appropriate, highlighting issues of concern, and/or conflict.
Ensure client invoices are accurate and issued on a timely basis. Following up on accounts receivables.
Liaison with municipal authorities having jurisdiction over projects.
Engagement in local/regional leadership team with other area directors and cost center leader.
Set a clear strategy and ambition with the team in line with our Business Plan.
Be a role model that drives a “one business” culture that achieves great outcomes by striking the right balance for our people, clients, stakeholders, and society.
Support the training and mentorship of current staff and promote an upward career trajectory.
Preparation and/or support of proposals/RFP responses for new clients/projects.
Process improvement – Identify and act upon ways to improve internal systems and processes.
Lead the strategic and operational management of Project Management Services, including resource planning and management, financial management, business generation and training and development.
Grow and develop exceptional people, promoting a culture of learning, respect and inclusivity.
Serve as a role model to everyone by upholding our values of respect, integrity, service, and excellence at all times.