Senior Director, Project Management

Ensemble Health Partners

2d • $122,000 - $184,000 • Remote

About The Position

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

Requirements

• Minimum 10-15 years' experience in healthcare revenue cycle operations
• Extensive leadership and management in establishing and improving Operations, Technology and Strategic initiatives
• Expert knowledge of Revenue Cycle Key Performance Indicators and financial performance metrics.
• Minimum 5 years' experience performing Program/Project Management on multiple concurrent client and internal revenue cycle projects
• Ability to lead professionals to achieve peak performance and deliver enterprise-level results.
• Executive-level presentation and communication skills.
• The ability to be flexible to support our rapidly growing business while ensuring adequate discipline for meeting or exceeding all client and internal expectations – scope, time, cost, risk, KPI.
• Extensive management of governance, large scale programs, projects and integration offices in healthcare, technology and operations.
• Strong organizational skills to manage multiple priorities and enterprise-level initiatives.

Nice To Haves

• Ability to travel as needed to support the projects estimated at up to 25% of the time

Responsibilities

• Perform Program/Project Management on multiple concurrent client and internal revenue cycle projects across the business unit and others as needed
• Ensures project work is well-defined and planned. This includes thorough scope definition, estimation, cost-budgeting, resourcing, scheduling, and placing under ongoing change control
• Drives in collaboration with the Operations Readiness leaders the maturity of the Standard Operating Model (SOM) processes, technology and resourcing
• Develops, maintains and ensures adherence to all SOM SOP and processes from intake to transition to support/operations
• Ensures adherence to the Intake request and approval process to approve all initiatives and ensure capacity
• Tracks and reports on the performance of the portfolio initiatives and ensure critical risks effectively escalated and managed
• Supports the AVP to achieve corporate and team vision for growth, quality and being best in class
• Supports and/or drive the SOM and EPM governance process
• Collaborative partner with all internal and external partners - we are successful together
• Expands to enterprise SOM and EPMO to support business projects, expansion

Benefits

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed