Senior Director, Products & Solutions Lead Worldwide Safety (WWS)

Pfizer • New York City, NY

11d • Onsite

About The Position

Pfizer Digital Research & Development partners closely with R&D teams to accelerate drug development and clinical trials through innovative digital products and solutions. Within this organization, the Chief Medical Office (CMO) Products & Solutions team delivers high‑quality digital capabilities that ensure compliance with global safety, medical, regulatory, and compliance standards. The Digital & Technology Sr. Director, Safety Product & Solution Domain Lead is a strategic leader responsible for the long‑term technology vision and execution of Pfizer’s global Safety product portfolio. This portfolio includes 50+ products—such as Oracle Argus, PVAI Intake, ARIES, Genesis, and SIRIUS Empirica—that are essential for regulatory compliance, global health authority reporting, and the management of safety data across markets. These platforms ensure that safety data is AI‑ and analytics‑ready to support signal detection, benefit–risk assessment, and overall pharmacovigilance excellence. The role directly influences operational efficiency and advances data‑driven decisions that protect patient safety worldwide. The Sr. Director will define and deliver an integrated, end‑to‑end product strategy and roadmap, guiding solutions through the full lifecycle—from ideation and requirements through testing, launch, and post‑market optimization—within Pfizer’s Agile Digital Operating Model. The role partners with senior leaders across R&D and Pfizer Digital to align priorities, drive investment decisions, and manage risks and opportunities that span multiple business units. As the strategic counterpart to Pfizer’s Worldwide Safety organization, the Sr. Director leads global teams of Product Managers, Product Owners, and Engineers to execute against an enterprise roadmap aligned with business objectives. The role fosters a culture of accountability, clarity, and empowerment, ensuring teams are motivated, high‑performing, and aligned with Pfizer’s core values. The Sr. Director is also accountable for global audit and inspection readiness for all Safety products within scope and for managing all related quality events. The position requires excellence in product leadership, stakeholder collaboration, and delivery of measurable business value. This role sits at the intersection of technology, safety, innovation and healthcare—offering the opportunity to shape the future of pharmacovigilance on a global scale. It provides significant impact, meaningful challenges, and the opportunity to advance innovation that directly contributes to improving patient lives.

Requirements

• Bachelor of Science degree in Information Management, Computer Science, Engineering or Technology Management preferred.
• 12+ years of related pharmaceutical or healthcare experience required with proven technical experience with emphasis on software development and maintenance.
• 10+ years of experience in leadership capacity with increasing scope of responsibility.
• Demonstrated ability to create and implement high impact strategic plans in a large, matrixed global organization.
• High proficiency and proven successful delivery of experiences using Agile development, especially scaled agile and lean, techniques and methodologies (Disciplined Agile, SAFe, etc.)
• Proven experience and high level business knowledge and understanding of the external marketplace in order to anticipate Global Business Unit needs.
• Must have proven experience in being an excellent, engaging leader and manager, with proven capabilities in using talent and succession planning processes to establish plans for managing talent inside and outside the organization and for improving diverse leadership bench strength.
• Proven ability to mentor technical leaders; recruit and retain top talent and develop colleagues.
• Must have proven ability to manage communication as a vehicle to ensure alignment of strategies and day-to-day operations to team members and business unit partners in support of commercial digital products, services and experiences.
• Demonstrated ability and experience in technology solutions delivery in a pharmaceutical or regulated environment with demonstrated capabilities managing large scale, enterprise software requirements definition, designs and implementations in global 24-by-7 environments.
• Demonstrated experience in vendor negotiations with cited impacts to strategic direction and in-line production products.
• High level of awareness of internal and external technology trends.
• Strong stakeholder management, facilitation, influencing and negotiation skills.
• Strong working knowledge on MS Tools – Project, Word, PowerPoint, Excel.
• Steering and sponsor experience in guiding large scale enterprise technology projects in complex multi-team environments.
• Demonstrated knowledge of analytics, quantitative and problem solving skills.
• Team Leadership skills managing 10+ colleagues .
• Very Strong financial and budget acumen.
• Ability to drive cultural changes within the team to support agile development practices.

Nice To Haves

• Master of Science degree in Information Management, Computer Science, Engineering or Technology Management.
• Project Management Professions (PMP) Certification/ Agile Certification
• Technical certifications, if any
• Expereince as a Product Manager, Product Analyst and Product Owner
• Relevant experience in the pharmaceutical industry
• Background in Business Management
• Ability to manage multiple priorities in a fast-paced environment
• Experience in managing direct reports
• Strong decision-making and strategic thinking skills
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity.
• Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact

Responsibilities

• Define and maintain the long‑term Safety product vision and digital strategy, ensuring alignment with business, R&D, and enterprise technology priorities.
• Lead strategy and execution for the full Safety product and solutions portfolio, including roadmap management and integration of digital, physical, and SaaS capabilities.
• Provide strategic guidance to senior leadership, assessing risks, opportunities, and impacts on both Pfizer Digital and the Safety business.
• Set annual budgets, objectives, and measurable outcomes (OKRs) to deliver sustained business value and product performance.
• Direct Safety Product Managers and Solution Engineers to translate strategy and customer needs into clear product requirements.
• Drive innovation by shaping new digital business models and continuously monitoring industry and cross‑industry technology trends.
• Build and maintain strong cross‑functional partnerships to advance prioritized product roadmaps and ensure alignment across the organization.
• Lead business case development, long‑range planning, and change management activities affecting the Safety product experience.
• Manage and mentor a global team of 7 colelagues, fostering high performance, diversity, and innovation.
• Establish and manage vendor partnerships, including vendor selection, contracts, and contractor oversight.
• Ensure all Safety digital products meet the highest levels of quality, compliance, audit, and inspection requirements, maintaining ongoing regulatory readiness.
• Possess deep expertise in global pharmacovigilance regulations—including FDA, EMA, ICH, and region‑specific requirements—and continuouslytrack regulatory changes to maintain product compliance with evolving standards.
• Lead end‑to‑end product lifecycle management, from initial concept through launch and post‑market optimization, leveraging Agile methodologies to deliver high‑quality solutions.
• Apply advanced analytics and reporting capabilities to derive meaningful, actionable insights from safety data, enabling evidence‑based decision-making.
• Ensure solutions are built around clear business needs from the outset and enhance product usability through strong user experience design principles.
• Safeguard sensitive data by embedding robust privacy and security practices, aligning with GDPR, PIPL, HIPAA, and other relevant data protection regulations across global markets.
• Demonstrate strong understanding of AI/ML applications in healthcare, including predictive analytics, language translation, and automation of core business processes.
• Integrate and orchestrate diverse digital and cloud‑based technologies to achieve seamless interoperability within a connected enterprise ecosystem.

Benefits

• In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 22.5% of the base salary and eligibility to participate in our share based long term incentive program.
• We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.
• Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level