Senior Director - Product Management

Salesforce•San Francisco, CA

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience: We are seeking a strategic and execution-minded Senior Director of Product Management with a strong builder mindset to lead the vision, roadmap, and delivery of our core platform infrastructure. In this role, you will lead a high-performing team of product managers responsible for building the runtime platform for HyperForce - our AI-First, next generation, multi-substrate foundation for Salesforce. As a pivotal leader in our Engineering & Infrastructure organization, you will bridge the gap between industry direction complex platform capabilities, internal engineering teams, and customer-facing experiences. You will define how Hyperforce powers both internal Salesforce operations and external customer-facing products—including serving as the foundational platform layer upon which our company’s Enterprise AI initiatives run.

Requirements

10+ Years in Product Management: Proven track record in a senior product leadership role within Infrastructure, Cloud Services, Enterprise Architecture, or Developer Platforms.
People Leadership: Experience directly managing and growing teams of 3–5+ Product Managers.
Platform & Infrastructure Expertise: Deep technical domain knowledge in cloud-native platform migrations, enterprise scale, multi-tenant architectures, and developer ecosystems.
Cross-Functional Influence: Demonstrated success leading large-scale internal alignment and migration efforts across matrixed engineering organizations.
AI Infrastructure Exposure: Familiarity with hosting, scaling, or enabling AI/ML workloads on cloud infrastructure.
Communication: Exceptional ability to translate complex, low-level technical infrastructure concepts into clear strategic visions for executives and internal partners.

Responsibilities

Own and execute the end-to-end product strategy for our core infrastructure platform, aligning platform capabilities with broader organizational and AI initiatives.
Work closely with cross-functional internal engineering, operations, and product teams to streamline onboarding and migration onto Hyperforce.
Drive HyperForce multi substrate roadmap, customer and partner stakeholders to deliver on the multi substrate HyperForce vision.
Ensure our platform architecture reliably supports high-scale, next-gen AI workloads and data services across the enterprise.
Directly manage, hire, and develop a team of 3–5 Product Managers, fostering a culture of ownership, operational excellence, and user-centric platform design.
Act as the primary liaison between infrastructure engineering, internal partner teams, and business executives to ensure seamless cross-team integration.
Establish KPIs, platform adoption metrics, and reliability benchmarks to measure product performance and velocity.