Senior Director, Product Management

ACV • Toronto, ON

2d • CA$194,000 - CA$243,000

About The Position

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.

Who we are:
ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and to support this we offer:
Company Sponsored (paid) Healthcare, Dental, Vision, Life/AD&D, Short-Term and Long-Term Disability.
Comprehensive additional optional benefits such Critical Illness and Supplemental Life/AD&D.
All insurance benefits go into effect on your date of hire.
Generous Parental Leave Top-Up Pay and Vacation Programs.
Employee Stock Purchase Program with additional opportunities to earn stock in the company.
Retirement planning through the Company’s RRSP.

Requirements

• Ability to read, write, speak and understand English.
• BS degree in Business, Computer Science, Engineering, or a related field.
• 8+ years' Product management experience, including leadership roles
• 5+ years' Automotive dealer B2B software industry experience
• Franchise dealer software industry experience. You have spent meaningful time at an automotive SaaS company serving franchise dealers and dealer groups of all sizes, and you have a deep understanding of how dealers operate day to day. The ideal candidate has been the lead product person working closely with corporate / leadership at large dealer groups (top-10 / public groups a strong plus).
• Technical fluency. You are technically proficient and have a deep understanding of how software works. Prior experience as a technical PM, software engineer, or in a relevant technical role is strongly preferred.
• AI fluency with agentic tooling. You have hands-on experience working with the latest agentic AI tools (Claude Code, Codex, etc.) in your current role and can walk through specific examples — projects shipped, prototypes built, etc.
• Mastery of end-to-end product delivery, including discovery, prioritization frameworks, user story creation, release planning, and execution.
• Strong customer focus, listening skills, and executive communication. Comfortable leading strategy sessions with dealer group executives and with ACV's leadership team.

Nice To Haves

• Experience in a nimble, product-led environment. You have grown small teams and/or business units within a larger organization.
• An existing network of contacts in the industry, both at large dealer groups and dealer software providers.
• Prior P&L or business-line ownership experience.

Responsibilities

• Help shape the product vision, strategy, objectives & roadmap for ACV MAX
• Lead, coach, and grow a team of product managers. Establish and improve product operations and set a high bar for excellence
• Spend time with our dealer customers — single-rooftop stores, large dealer groups (including top-10 / publicly traded groups), and our industry partners to deeply understand their needs and pain points
• Own end-to-end execution and delivery: partner with engineering, design, and analytics to plan releases and ship on a fast cadence
• Drive AI-first product development: champion agentic coding tools across the product and engineering org, build and enhance AI-powered features within ACV MAX, and leverage cutting-edge tools and best practices to scale our teams
• Maintain comprehensive competitive analysis and understanding of the dealer software landscape. Know what tools dealers use today across their operations and drive a clear point of view on where ACV MAX fits and what we need to build next
• Own build / buy / partner decisions and continuously engage current and potential partners to expand the business or accelerate time to market
• Lead customer demos, RFP responses, and executive conversations with dealer group leadership; be someone a dealer group exec is comfortable texting directly
• Partner with marketing and account teams on product marketing and positioning
• Lead discussions with technology and executive leadership to inform, gain consensus, and problem-solve on cross-company initiatives across ACV
• Develop industry recognition and credibility as a thought leader in dealer software
• Be hands-on: read code when needed, analyze and validate product data, and rapidly prototype ideas
• Perform additional duties as assigned.

Benefits

• Company Sponsored (paid) Healthcare, Dental, Vision, Life/AD&D, Short-Term and Long-Term Disability.
• Comprehensive additional optional benefits such Critical Illness and Supplemental Life/AD&D.
• Generous Parental Leave Top-Up Pay and Vacation Programs.
• Employee Stock Purchase Program with additional opportunities to earn stock in the company.
• Retirement planning through the Company’s RRSP.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior