Senior Director, Product Management - Splunk Observability
About The Position
As Senior Director of Product Management for AI SRE within Splunk Observability, you will work closely with the VP of Product to shape the vision, strategy, and execution of a critical product pillar. You will build and cultivate a high-performing product organization and partner across engineering, design, research, marketing, sales, and customer success to deliver intuitive, high-impact tools for developers and SREs. You will translate customer needs, market dynamics, and company goals into a differentiated product roadmap, guiding the product lifecycle from discovery through global launch and long-term adoption. The role includes defining and communicating a long-range product vision; managing portfolio investments across immediate customer value, platform scalability, and innovation; guiding cross-functional product development; championing responsible AI principles; and using customer success, adoption, and business metrics to refine strategy and priorities.
Requirements
- 10 or more years of progressive product management experience.
- Track record owning product portfolios from early-stage discovery through successful market launch and adoption.
- Deep expertise defining long-range product vision and strategy for complex software products.
- Extensive experience building, mentoring, and aligning high-impact product organizations.
- Ability to maintain strong relationships across engineering, design, data science, research, marketing, sales, and customer success teams.
Nice To Haves
- Experience defining product strategy for AI-driven software, observability platforms, or large-scale SaaS ecosystems.
- Demonstrated ability to navigate complex investment trade-offs, balancing near-term delivery with long-term enterprise market growth.
- Proficiency architecting and managing feedback loops—including goals, OKRs, and operational metrics—to refine strategy and continuously improve product quality.
Responsibilities
- Define and communicate a long-range AI SRE product vision grounded in customer problems, market insight, competitive differentiation, and Splunk Observability priorities.
- Steer the product roadmap and make investment decisions that balance immediate customer value, platform scalability, and future innovation.
- Guide product development across its lifecycle in partnership with engineering, design, data science, and security teams.
- Champion principles for applying AI to observability and reliability work, including product quality, transparency, customer control, and responsible use.
- Establish mechanisms to monitor customer success, adoption metrics, and business health, and use the insights to refine strategy and priorities.
- Build, mentor, and align a high-impact product organization.
- Partner across research, marketing, sales, and customer success to deliver products and support adoption.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Paid holidays
- Floating holiday for non-exempt employees
- Paid birthday day off
- Paid year-end holiday shutdown
- Paid personal wellness days
- Flexible vacation time off program for eligible exempt employees
- Paid vacation time for non-exempt employees
- Paid sick time
- Additional paid time away may be requested for critical or emergency family issues
- Optional paid volunteer days
- Annual bonuses for eligible non-sales employees
- Potential Cisco restricted stock unit grants
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
