Senior Director, Product Management - Splunk Observability

Cisco•San Jose, CA

About The Position

As Senior Director of Product Management for AI SRE within Splunk Observability, you will work closely with the VP of Product to shape the vision, strategy, and execution for a key product pillar. You will build and develop a high-performing product organization and partner across engineering, design, research, marketing, sales, and customer success to deliver intuitive, high-impact tools for developers and SREs. You will translate customer needs, market dynamics, and company goals into a differentiated product roadmap, guiding the product lifecycle from discovery through global launch and long-term adoption. The role includes defining a long-range product vision, managing portfolio investments, guiding cross-functional development, establishing responsible AI product principles, and using customer-success, adoption, and business-health measures to refine strategy and priorities.

Requirements

10 or more years of progressive product management experience.
Proven track record owning product portfolios from early-stage discovery through successful market launch and adoption.
Deep expertise defining long-range product vision and strategy for complex software products.
Extensive experience building, mentoring, and aligning high-impact product organizations.
Ability to maintain strong relationships across engineering, design, data science, research, marketing, sales, and customer success.

Nice To Haves

Experience defining product strategy for AI-driven software, observability platforms, or large-scale SaaS ecosystems.
Ability to navigate complex investment trade-offs, balancing near-term delivery with long-term enterprise market growth.
Proficiency architecting and managing feedback loops, including goals, OKRs, and operational metrics, to refine strategy and improve product quality.

Responsibilities

Define and communicate a long-range AI SRE product vision rooted in customer problems, market insight, competitive differentiation, and Splunk Observability priorities.
Manage the product roadmap and portfolio investment decisions, balancing immediate customer value, platform scalability, and future innovation.
Guide product development from discovery through launch and adoption in partnership with engineering, design, data science, security, and other teams.
Build, mentor, and align a high-impact product organization.
Champion principles for applying AI to observability and reliability, including product quality, transparency, customer control, and responsible use.
Establish mechanisms to monitor customer success, adoption metrics, and business health, and use the insights to refine strategy and priorities.
Collaborate across research, marketing, sales, and customer success to deliver products that meet customer needs.

Benefits

Medical, dental, and vision insurance, subject to plan eligibility rules.
401(k) plan with a Cisco matching contribution.
Paid parental leave.
Short- and long-term disability coverage.
Basic life insurance.
Eligibility for grants of Cisco restricted stock units, subject to continued-employment vesting conditions.
10 paid holidays per full calendar year and one floating holiday for non-exempt employees.
One paid day off for an employee's birthday, a paid year-end holiday shutdown, and four paid personal wellness days.
Non-exempt employees receive 16 days of paid vacation per full calendar year, accrued at 4.92 hours per pay period for full-time employees.
Exempt employees participate in a flexible vacation time-off program with no defined usage limit, subject to availability and business limitations.
80 hours of sick time off provided on hire and each January 1, with up to 80 hours of unused sick time carried forward.
Additional paid time away may be requested for critical or emergency family matters.
Optional 10 paid volunteer days per full calendar year.
For non-sales roles, eligibility to earn annual bonuses subject to Cisco policies.