Senior Director, Product Management

Salesforce•Austin, TX

About The Position

Salesforce is seeking a Senior Director, Global Field Readiness Transformation to architect, operate, and champion a new enablement model. This role will drive strategic planning, portfolio execution, and operating model evolution across Global Field Readiness, encompassing readiness strategy, agentic enablement, technical delivery, measurement, and executive communication. The position requires a leader with strategic vision, product management excellence, and operational rigor to translate AI and technology trends into business outcomes and deliver scalable solutions for the field. This is a rare opportunity to shape the future of Salesforce's field enablement in the age of AI and agentic technology.

Requirements

Senior leader with experience in transformation, readiness, enablement, product, strategy, operations, or related functions.
Strong product portfolio leader who can set direction and drive execution across multiple concurrent workstreams.
Comfortable operating in AI- and agent-enabled environments and partnering closely with technical and product teams.
Strong executive communicator who can align stakeholders, simplify complexity, and build confidence in the work.
Able to turn ambiguity into structured work, measurable outcomes, and durable operating models.
Brings meaningful delivery discipline without reading as a pure execution or PMO profile.

Nice To Haves

Experience leading cross-functional transformation in a readiness, enablement, learning, employee success, or product-adjacent environment.
Experience leading a product team or being an individual product manager in a previous role.
Experience owning roadmap, governance, delivery, and reporting in the same role.
Experience with pilot-to-scale motions, release readiness, and transition into steady-state ownership.
Experience building or scaling AI-enabled workflows, agentic programs, or modern operating models.
Experience establishing measurement frameworks and executive reporting for emerging capabilities.

Responsibilities

Own the Transformation Office operating cadence and strategic planning across Global Field Readiness.
Maintain roadmap source of truth and strategic accountability across the portfolio.
Translate business priorities into clear workstreams, ownership, sequencing, and success criteria.
Drive cross-functional alignment across readiness leadership, product, technology, analytics, and operations.
Provide clarity on portfolio direction, tradeoffs, timing, and lifecycle stage across major initiatives.
Lead the portfolio across Coaching, Planning, Onboarding, enablement reporting, and supporting readiness platforms.
Guide AI and agentic enablement architecture, innovation priorities, and product direction in partnership with technical and product leaders.
Oversee development pipeline health, release management, technical standards, and readiness for production-facing work.
Partner across strategy, innovation, product, and pilot teams to convert concepts and prototypes into scalable capabilities.
Strengthen transition planning, release discipline, and support models for high-priority launches.
Own the enablement measurement framework for transformation products and technology across adoption, performance, consumption, and operational signals.
Create executive updates, stakeholder communication, and reporting that are credible, clear, and decision-ready.
Translate complex transformation and technical work into concise business narratives for leaders.
Connect portfolio progress to business outcomes such as readiness, adoption, quality, speed, and scale potential.
Lead an agent-first way of working that improves visibility, clarity, execution speed, and operating efficiency.
Strengthen source-of-truth discipline across work management, engineering delivery, and runtime operations.
Improve role clarity, ownership clarity, and handoffs across the Transformation Office and adjacent teams.
Reduce key-person dependency through stronger documentation, better systems, and clearer operating mechanisms.
Support org design and team effectiveness across the technology and transformation portfolio.