Senior Director, Product Management

FullstorySeattle, WA
$220,000 - $260,000Hybrid

About The Position

This is a critical leadership role responsible for shaping the future of our flagship product, Fullstory Analytics. You will lead a team of talented product managers, drive product strategy, and deliver solutions that help our customers turn massive amounts of digital experience data into actionable insights. This isn’t just about using data to make decisions; it's about building the products that are the data and analytics engine for thousands of modern businesses.

Requirements

  • Deep B2B SaaS Product Leadership experience.
  • Proven track record (8+ years in product management, with 3+ years in a leadership role) of shipping successful products in a B2B SaaS environment.
  • Experience building analytics-heavy products. Understanding of data platforms, visualization, and how to turn complex datasets into intuitive and powerful user experiences.
  • Exceptional people leadership skills with a passion for building and developing teams, leading with empathy, and creating an environment where PMs can do their best work.
  • Strategic, systems-level thinking ability to see the big picture and connect team's work to company strategy, while also being comfortable diving into details.
  • Relentless drive to understand the "why" behind customer behavior and skilled at translating qualitative and quantitative insights into a compelling product vision.
  • Phenomenal communication and collaboration skills, ability to build consensus, influence without authority, and articulate a clear and compelling vision to diverse audiences.
  • Candidates must reside within a commutable distance to Seattle.

Nice To Haves

  • Experience with products like Adobe Analytics, Google Analytics, Amplitude, Tableau or other analytics platforms is a huge plus.
  • A background in Computer Science or a related field can be beneficial for navigating the technical complexities of our platform.

Responsibilities

  • Manage, mentor, and grow a high-performing team of Product Managers, fostering a culture of innovation, customer empathy, and data-driven execution.
  • Own the product vision and strategic roadmap for your domain, ensuring it aligns with Fullstory’s overall mission and business objectives.
  • Become a deep expert in the world of behavioral data, understanding the competitive landscape, customer needs, and market trends to identify new opportunities for growth and innovation.
  • Guide your team through the entire product lifecycle, from discovery and ideation to launch and iteration. You’ll ensure we are building the right things, and building them right.
  • Partner closely with Engineering, Design, Data Science, Marketing, and Sales to build a shared understanding and drive successful outcomes. You’ll be a key voice in go-to-market strategy and product positioning.
  • Spend time with our customers to deeply understand their problems, workflows, and desired outcomes, bringing those insights back to your team and the broader organization.

Benefits

  • Flexible PTO policy
  • Annual company-wide closure
  • Federal holidays
  • Sponsored benefit packages for US-based Fullstorians
  • Supplemental coverage options for international Fullstorians
  • Professional development opportunities through training programs
  • Annual learning subsidy for US and EMEA-based employees
  • Monthly productivity stipend for US and EMEA-based Fullstorians
  • Team off-sites
  • Annual full-company meet-up
  • Paid parental leave
  • Bereavement leave, including miscarriage/pregnancy loss
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