Senior Director, Product Management, Vertical Experience

Walmart • Sunnyvale, CA

18h • Onsite

About The Position

Walmart is on a mission to help our customers live better by saving them time and money—every day. As Senior Director of Product Management for Vertical Experiences, you will lead a team of exceptional product managers focused on building engaging and delightful vertical experiences for our customers. You will define and unlock category-specific growth by building differentiated vertical experiences on top of our shared commerce and AI platforms. This role requires a blend of deep customer empathy, end to end execution, technical fluency in AI/ML-driven products, and strategic leadership. You will be responsible for defining end-to-end experiences and optimizing for success across multiple interactions customers have with Walmart while discovering breadth of our assortment or making decisions on what products fit their needs the best.

Requirements

• 15+ years of experience in Product Management, with 5+ years leading teams at the Director level or above.
• Proven record of building and scaling customer-facing products that address real-life needs, ideally in retail, grocery, or e-commerce.
• Strong background in AI/ML products, with an ability to translate technical models into delightful, intuitive customer experiences.
• Exceptional strategic thinking, balancing customer experience innovation with operational scalability and business impact.
• Ability to lead cross-functional execution across engineering, design, data science, and business stakeholders.
• Excellent communication and storytelling skills, capable of aligning executive leadership and inspiring teams around a shared mission.
• Bachelor’s degree in computer science, engineering, or related area and 13 years’ experience in product management.
• 15 years’ experience in product management or related area.

Nice To Haves

• Experience in omni-channel retail or retail technology ecosystems.
• Background in personalization, recommendation systems, or search
• Deep empathy for diverse customers and a passion for improving everyday life at scale.
• Master's degree in Computer Science, Engineering, Business Administration, or related area and 12 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience,
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
• Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Responsibilities

• Define and drive the strategy for Vertical end to end customer experiences and will reimagines the shopping experience using the latest technology, building rich and immersive experiences enabled by AI.
• Lead and develop a high-performing team of product leaders, partnering closely with design, engineering, and data science.
• Bring together Vertical experiences into cohesive, mission-aware customer journeys.
• Own the end-to-end product lifecycle—from vision and execution to measurement and iteration—across digital and in-store touchpoints.
• Establish a unified set of priorities and success metrics, shifting focus to end-to-end customer and business impact.
• Collaborate with the Sparky team to deliver intuitive, contextual integrations that assist customers throughout their discovery and decision journeys.

Benefits

• competitive pay
• performance-based bonus awards
• medical coverage
• vision coverage
• dental coverage
• 401(k)
• stock purchase
• company-paid life insurance
• PTO (including sick leave)
• parental leave
• family care leave
• bereavement
• jury duty
• voting
• short-term and long-term disability
• company discounts
• Military Leave Pay
• adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Director