Senior Director, PR & Communications

Fastly•San Francisco, NY

2d•Hybrid

About The Position

Fastly is seeking a seasoned Senior Director, PR & Communications to lead and scale its Global PR and Communications team within Marketing. Reporting directly to the Chief Marketing Officer, this leader will increase Fastly’s external share of voice, elevate awareness across global media, spotlight customer stories, and amplify and protect the company’s reputation as a category authority. The role oversees a distributed global team, including regional PR managers across AMERS, EMEA, and APJ, as well as communications leads, and defines, implements, and measures a global strategy to drive industry visibility. The position works closely with executive leadership, regional PR leads, PR agencies, Product Marketing, Customer Marketing, and the GTM and internal communications leads. It includes responsibility for media strategy and crisis communications, agency and budget management, PR measurement, executive communications support, and transparent internal storytelling. The role is open to hybrid or remote work within the United States, with a strong preference for hybrid candidates near an office in San Francisco, Denver, or New York. Travel may be required. The employee must be available during core business hours.

Requirements

10 or more years of PR and communications experience in enterprise technology, developer infrastructure, cloud computing, or cybersecurity, with a core focus on media relations and corporate PR.
Bachelor’s degree.
Proven ability to pitch, secure, and shape tier-one business, technology, and financial press coverage.
People-management experience leading distributed global PR teams across multiple regions, including AMERS, EMEA, and APJ.
Experience aligning external PR with go-to-market messaging and internal employee communications to maintain narrative consistency.
Experience advising and coaching senior leaders and spokespeople and drafting communications for them.
Sound judgment managing press inquiries and incident communications under tight deadlines.
Experience driving measurable press results and accountability across global PR agency retainers.
Ability to evaluate communications output using measures such as media share of voice, press reach, and message resonance.
Availability during core business hours.

Responsibilities

Architect and execute a proactive global PR strategy to secure regular tier-one business, financial, technology, and trade coverage and reinforce Fastly’s category leadership.
Partner with and manage regional PR leads across AMERS, EMEA, and APJ to localize press strategy, manage regional PR agencies, develop stories, and drive coverage tailored to local markets.
Advise the CMO and executive leadership team on media strategy, crisis communications, and proactive press opportunities.
Partner with Product Marketing and Customer Marketing to turn customer wins and product innovations into news stories.
Manage external PR agencies and global communications budgets, setting accountability, media targets, and performance benchmarks.
Develop, manage, and track communications metrics, including share of voice, message pull-through, tier-one press placements, and media reach; use the results to allocate resources and demonstrate business impact.
Partner with the GTM communications lead to support senior executives with strategic messaging, speaking platforms, customer communications, and field alignment.
Partner with the internal communications lead to support transparent workplace storytelling through channels such as the Fastly Times newsletter, global All Hands, and Behind the Numbers.
Manage and mentor a high-performing global team across AMERS, EMEA, and APJ, including dedicated internal and GTM communications leads.