Senior Director, Platform Infrastructure
About The Position
R1 is transforming healthcare by combining revenue cycle expertise with technology, including analytics, AI, intelligent automation, and workflow orchestration. The company’s culture, “All Together Better,” emphasizes collaboration, adaptability, and a shared mission to improve healthcare for all. The Senior Director, Platform Infrastructure will define enterprise platform strategy and its multi-year roadmap, aligning technology investments with business and client priorities. The role leads platform modernization and operations, including cloud enablement, infrastructure as code, automation, SRE, observability, enterprise tooling, and AI-enabled operations. It also owns operating and capital budgets, investment prioritization, and cost optimization, and establishes measurable executive KPIs for technology performance and business impact. The role builds and leads global engineering and operations teams of more than 50 associates and partners with business, technology, cybersecurity, architecture, finance, and procurement leaders. It provides executive-level visibility into technology performance, investment value, financial performance, and operational risk. The position is US-based and eligible for an annual bonus plan with a 25% target. The stated base pay range is $152,163.00–$289,353.75 per year; individual compensation depends on role, level, location, skills, experience, and relevant education or training.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 12 or more years of experience in technology engineering and operations, including 5 or more years in senior leadership roles.
- Proven leadership across platform engineering, observability/APM, and enterprise tooling.
- Strong expertise in cloud platforms, automation, infrastructure as code, DevOps, monitoring, and distributed systems.
- Experience with ITSM, incident and problem management, and disaster recovery.
- Demonstrated success improving service reliability, application performance, engineering productivity, and operational efficiency.
- Excellent strategic thinking, executive communication, stakeholder management, and people leadership skills.
Responsibilities
- Define the enterprise platform strategy and multi-year roadmap in alignment with business and client priorities.
- Translate business objectives into technology investments, capabilities, and measurable outcomes.
- Drive modernization, simplification, automation, and innovation to improve agility, productivity, and business performance.
- Lead platform modernization, cloud enablement, infrastructure as code, automation, and reusable platform capabilities.
- Establish SRE practices covering SLIs, SLOs, resilience, availability, capacity, and disaster recovery.
- Reduce technical debt and shift operations toward proactive, predictive, and automated service management.
- Own the enterprise APM and observability strategy, providing end-to-end visibility across applications and technology platforms.
- Drive enterprise tooling strategy across DevOps, monitoring, ITSM, incident response, and automation.
- Use automation and AI-enabled operations to improve service performance, engineering productivity, and operational efficiency.
- Own operating and capital budgets, financial planning, forecasting, and investment prioritization.
- Drive cost optimization across cloud, infrastructure, tooling, software, vendors, and engineering services.
- Establish business cases and measure value realization from strategic technology investments.
- Establish executive KPIs for reliability, performance, cost, risk, productivity, and business impact.
- Build and lead high-performing global engineering and operations teams of more than 50 associates.
- Partner with business, technology, cybersecurity, architecture, finance, and procurement leadership to align technology investments with enterprise priorities.
- Provide executive-level visibility into technology performance, investment value, financial performance, and operational risk.
Benefits
- Competitive benefits package
- Eligible to participate in annual bonus plan at a target of 25%
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What This Job Offers
Job Type
Full-time
Career Level
Senior
