Senior Director, People & Culture
About The Position
As Sr. Director, People & Culture, you will shape the people strategy for more than 13,000 U.S. Taco Bell Operations team members across 450+ company restaurants. Reporting to the Chief People & Culture Officer and serving on the People & Culture Leadership Team, you will lead Field People & Culture, Learning & Development, and Asset Protection. This is a high-impact opportunity for a modern HR executive who can connect vision to execution, influence across a complex franchise system, and build the talent, capabilities, and culture needed to fuel Taco Bell’s next chapter of growth.
Requirements
- 15+ years of progressive Human Resources leadership experience, including a multi-state, multi-unit environment.
- Broad HR expertise across talent, leadership development, learning, employee relations, compensation, benefits, and organizational effectiveness; experience in both non-union and union environments is preferred.
- A track record of leading organizational design, change, and growth in a decentralized, evolving business.
- Executive presence and the ability to influence senior leaders, franchise partners, and cross-functional stakeholders.
- Demonstrated success attracting and developing top talent, challenging the status quo, and delivering measurable business results.
- Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.
Nice To Haves
- experience in both non-union and union environments is preferred.
Responsibilities
- Build a high-performing field culture. Set the people strategy for company restaurants, spanning talent planning, organizational and employee development, change management, leader onboarding, employee relations, engagement, retention, and labor relations support.
- Strengthen leadership and talent. Build the HR and operational leadership capabilities needed to attract, develop, and retain exceptional restaurant talent and reinforce Taco Bell as an employer of choice.
- Transform learning at scale. Lead the global learning and development strategy, training ecosystem, curricula, brand standards, and HR platforms supporting 8,000+ restaurants.
- Influence across the franchise system. Partner with executive leaders, franchisees, Operations, HR, and international teams to share best practices, anticipate future needs, and drive enterprise change.
- Advance safety, asset protection, and team performance. Guide programs, technology, policies, and vendor partnerships that protect our people, restaurants, and brand while coaching a talented team of People & Culture, Learning & Development, and Asset Protection professionals.
Benefits
- Hybrid work schedule (onsite expectation Tues, Wed, Thurs) and year-round flex day Friday
- Onsite childcare through Bright Horizons
- Onsite dining center and game room (yes, there is a Taco Bell inside the building)
- Onsite dry cleaning, laundry services, and carwash
- Onsite gym with fitness classes and personal trainer sessions
- Up to 4 weeks of vacation per year plus holidays and time off for volunteering
- Generous parental leave for all new parents and adoption assistance program
- 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
- Comprehensive medical & dental including prescription drug benefits and 100% preventive care
- Discounts, free food, swag and… honestly, too many good benefits to name
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
