Senior Director, PDS, Learning

Bristol Myers Squibb • Princeton, NJ

9d

About The Position

The Senior Director, PDS Learning leads the enterprise learning strategy, operating model, governance, and execution that build and sustain Product Development & Supply (PDS) capabilities to deliver medicines safely, compliantly, and efficiently. The role sets global direction for GxP and business learning, translates PDS priorities and regulatory expectations into scalable learning solutions, and partners with site and functional learning teams to establish consistent standards with fit-for-purpose local execution. It advances learning from a process-centric training model to an integrated, risk-based business capability system focused on performance, simplification, digital enablement, and measurable outcomes. The leader also advances AI-enabled learning, strengthens inspection readiness and governance, and develops a high-performing global organization and culture of learning, quality, growth, and continuous improvement.

The Senior Director is accountable for aligning learning strategy, operating model, portfolio, and investments with PDS, Global Quality, Research and Development, and enterprise priorities. The position exercises independent judgment on GxP compliance, inspection readiness, governance, technology, resources, service delivery, and organizational capability. It addresses complex cross-functional issues and provides senior leaders with options, trade-offs, and recommendations. Decisions may affect regulatory compliance, inspection outcomes, workforce qualification, business continuity, productivity, financial performance, and company reputation. This position reports to the Chief Learning Officer and serves as an active senior member of the Enterprise Learning leadership team.

The role may require travel within the United States and internationally, up to approximately 20% of total time. Work is performed in a typical office environment using standard office equipment. Work is generally seated, with standing and walking required for up to 10% of the time. Compensation for Princeton, New Jersey is $214,290–$259,663. Full-time employees may also be eligible for discretionary cash and stock incentives. Benefits may include medical, dental, vision, life and disability insurance; wellbeing support; retirement and financial protection benefits; flexible time off or paid vacation depending on eligibility and employee classification; paid company holidays; and potentially additional time-off benefits, summer hours flexibility, and an annual Global Shutdown.

Requirements

• At least 15 years of experience in learning, training, quality, operations, organizational capability, development, or related disciplines.
• Bachelor’s degree in business administration, operations management, engineering, life sciences, education, or a related field.
• Demonstrated experience defining and leading an enterprise learning strategy, operating model, governance framework, and portfolio across multiple functions, sites, and geographies.
• Proven success leading organizational transformation, centralization, service delivery, change management, continuous improvement, and adoption across a complex matrix.
• Demonstrated ability to connect learning and capability investments to compliance, quality, workforce performance, productivity, time to proficiency, and business outcomes.
• Experience leading learning technologies and operations, including LMS governance, digital learning, analytics, automation, and responsible application of AI and GenAI.
• Strong business and financial acumen, including strategic planning, portfolio prioritization, resource allocation, vendor management, budgeting, metrics, scorecards, and value realization.
• Exceptional executive communication, judgment, and influencing skills, including the ability to frame risk, make recommendations, navigate competing priorities, and escalate critical issues appropriately.
• Successful record of building, leading, and sustaining high-performing global teams, including leading leaders, coaching, succession planning, and developing organizational bench strength.
• Ability to influence outcomes beyond direct authority, establish trusted partnerships, and align senior stakeholders across PDS, Global Quality, Research and Development, enterprise functions, and sites.
• Strategic agility and execution discipline, including timely decisions that balance patient, compliance, quality, business, people, cost, and delivery considerations.
• Strong program and change leadership capabilities, including directing complex cross-functional portfolios from strategy through implementation and sustainment.
• External orientation and learning agility, including the ability to anticipate regulatory, technology, workforce, and industry trends and translate them into practical organizational action.
• Ability to exercise independent judgment, identify and resolve complex cross-functional issues, determine when escalation is required, and provide clear options, trade-offs, and recommendations to senior leaders.
• Decisions and work must follow company policies, procedures, and operating guidance.

Nice To Haves

• Biopharmaceutical or life sciences experience is strongly preferred.
• Advanced degree in organizational development, human resources, business, learning, or a related field preferred.
• Strong knowledge of GxP learning, quality systems, inspection readiness, risk-based training, data integrity, and regulatory expectations relevant to a global biopharmaceutical organization preferred.

Responsibilities

• Define and lead the global PDS Learning strategy, multi-year roadmap, operating model, and portfolio in alignment with PDS and enterprise learning priorities.
• Own the global GxP learning strategy and risk-based framework across PDS, ensuring requirements are compliant, role-based, effective, and proportionate to business and patient risk.
• Translate business strategy, quality priorities, inspection trends, technology changes, and workforce capability needs into an integrated learning agenda with clear outcomes, investment choices, and impact measures.
• Establish governance, standards, decision rights, and accountabilities across central, functional, and site learning teams to support global consistency, local ownership, and reliable execution.
• Serve as the senior PDS point of accountability for GxP learning during audits and regulatory inspections; ensure accurate learning evidence is rapidly accessible and lead remediation and sustainable corrective actions for learning-related observations.
• Partner with Quality, Compliance, Human Resources, Digital/IT, functional leaders, and site leadership to identify capability risks, remove systemic barriers, and embed learning into business processes and performance improvement.
• Lead the design and deployment of scalable, role-based capability solutions, including onboarding, qualification, reskilling, leadership development, and critical technical and quality capabilities across roles, levels, functions, and geographies.
• Equip subject matter experts and learning partners to design, develop, deliver, and maintain effective learning solutions according to common standards, approved methods, and lifecycle governance.
• Advance the shift from completion-based training to performance-focused learning using human performance, adult learning, and continuous improvement principles to reduce time to proficiency, errors, rework, and non-value-added training.
• Shape and execute the digital learning strategy, including responsible use of AI and GenAI, automation, analytics, and modern learning technologies to improve personalization, access, productivity, content quality, and learner experience.
• Establish performance measures, scorecards, service levels, and governance routines for visibility into compliance, quality, capability, operational performance, customer experience, and value realization; use insights to drive decisions and improvement.
• Own PDS Learning portfolio prioritization and resource allocation, balancing regulatory commitments, business-critical capabilities, enterprise programs, site demand, capacity, cost, and risk.
• Lead annual and long-range functional planning, including goals, workforce and succession plans, vendor strategy, technology needs, and budget recommendations; ensure disciplined execution and transparent progress reporting.
• Define learning strategies for major business transformations, product and technology introductions, system releases, organizational changes, and integrations, including mergers, acquisitions, divestitures, and network changes.
• Provide learning leadership for system and process releases by assessing impacts, segmenting audiences, defining qualification needs, and converting technical and process documentation into effective, sustainable learning and performance support.
• Build external partnerships and benchmark with regulators, industry peers, professional networks, and leading practices to anticipate emerging requirements and improve the PDS Learning model.
• Lead, coach, and develop a diverse global team; establish clear accountabilities, build critical capabilities and bench strength, and foster an inclusive, high-performing, service-oriented culture.
• Influence senior stakeholders across a complex matrix, resolve competing priorities, communicate risk and trade-offs, and mobilize cross-functional teams to deliver enterprise outcomes without relying solely on direct authority.
• Champion BMS Values and a strong Safety and Quality Culture, ensuring learning decisions support patient safety, data integrity, compliance, and sustainable business performance.

Benefits

• Comprehensive benefit plans, potentially including wellbeing support, retirement and financial protection benefits, and medical, dental, vision, life, and disability insurance.
• Flexible Time Off for eligible U.S.-based exempt employees, subject to manager approval, without a set accrual limit.
• Paid vacation for eligible non-exempt, RayzeBio, and Puerto Rico employees; new hires receive 160 hours annually, subject to manager approval.
• 11 paid company holidays each year; eligible non-exempt, RayzeBio, and Puerto Rico employees also receive 3 optional holidays.
• Depending on eligibility, paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves for medical, personal, parental, caregiver, bereavement, or military needs.
• Eligible employees may receive an annual Global Shutdown between Christmas Day and New Year’s Day.
• May be eligible for additional discretionary incentive cash and stock opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior