Senior Director, PDS, Learning

Bristol Myers Squibb•Princeton, NJ

10d•$214,290 - $259,663

About The Position

The Senior Director, PDS Learning is accountable for the enterprise learning strategy, operating model, governance, and execution that enable Product Development & Supply (PDS) colleagues to build and sustain capabilities to deliver medicines safely, compliantly, and efficiently. The role sets the global direction for GxP and business learning, translates PDS priorities and regulatory expectations into scalable solutions, and partners with site and functional learning teams to establish consistent standards alongside fit-for-purpose local execution. The position leads the evolution from process-centric training to an integrated business capability system grounded in risk, performance, simplification, digital enablement, and measurable outcomes. It advances AI-enabled learning, inspection readiness, and learning governance, while building a high-performing global organization that develops talent, enables subject matter experts, and promotes learning, quality, growth, and continuous improvement. The Senior Director reports to the Chief Learning Officer and is an active senior member of the Enterprise Learning leadership team. The role has enterprise-level accountability for aligning PDS Learning strategy, operating model, portfolio, and investments with PDS, Global Quality, Research and Development, and enterprise priorities. It exercises independent judgment on matters affecting GxP compliance, inspection readiness, governance, technology, resources, service delivery, and organizational capability. Decisions balance patient and quality risk, business impact, people needs, cost, capacity, and timely execution; poor decisions could affect compliance, inspections, workforce qualification, business continuity, productivity, financial performance, and company reputation. The position may require travel within the United States and internationally, up to approximately 20% of the time. Work is performed in a typical office environment using standard office equipment. Work is generally seated, with standing and walking for up to 10% of the time. Lighting and temperature are adequate, with no abnormal noise, dust, or similar conditions. The listed compensation range for Princeton, New Jersey, is $214,290–$259,663. Employees may also be eligible for discretionary cash incentives and stock opportunities. Benefits may include wellbeing support, retirement and financial protection benefits, medical, dental, vision, life, and disability insurance; flexible time off for eligible U.S.-based exempt employees; paid company holidays; and, depending on eligibility, other paid leave, volunteer days, summer-hours flexibility, and an annual Global Shutdown.

Requirements

At least 15 years of experience in learning, training, quality, operations, organizational capability, development, or related disciplines.
Bachelor's degree in business administration, operations management, engineering, life sciences, education, or a related field.
Demonstrated experience defining and leading an enterprise learning strategy, operating model, governance framework, and portfolio across multiple functions, sites, and geographies.
Proven success leading organizational transformation, centralization, service delivery, change management, continuous improvement, and adoption in a complex matrix.
Demonstrated ability to connect learning and capability investments to compliance, quality, workforce performance, productivity, time to proficiency, and business outcomes.
Experience leading learning technologies and operations, including LMS governance, digital learning, analytics, automation, and responsible application of AI and GenAI.
Strong business and financial acumen, including strategic planning, portfolio prioritization, resource allocation, vendor management, budgeting, metrics, scorecards, and value realization.
Exceptional executive communication, judgment, and influencing skills, including framing risk, making recommendations, navigating competing priorities, and escalating critical issues appropriately.
A successful record of building, leading, and sustaining high-performing global teams, including leading leaders, coaching, succession planning, and developing organizational bench strength.
Ability to influence outcomes beyond direct authority, establish trusted partnerships, and align senior stakeholders across PDS, Global Quality, Research and Development, enterprise functions, and sites.
Strategic agility and execution discipline, with the ability to make timely decisions while balancing patient, compliance, quality, business, people, cost, and delivery considerations.
Strong program and change leadership capabilities, including directing complex, cross-functional portfolios from strategy through implementation and sustainment.
External orientation and learning agility, with the ability to anticipate regulatory, technology, workforce, and industry trends and translate them into practical organizational action.

Nice To Haves

Biopharmaceutical or life sciences experience is strongly preferred.
An advanced degree in organizational development, human resources, business, learning, or a related field is preferred.
Strong knowledge of GxP learning, quality systems, inspection readiness, risk-based training, data integrity, and regulatory expectations relevant to a global biopharmaceutical organization is preferred.

Responsibilities

Define and lead the global PDS Learning strategy, multi-year roadmap, operating model, and portfolio in alignment with PDS and enterprise learning priorities.
Own the global GxP learning strategy and risk-based framework across PDS, ensuring learning requirements are compliant, role-based, effective, and proportionate to business and patient risk.
Translate business strategy, quality priorities, inspection trends, technology changes, and workforce capability needs into an integrated learning agenda with defined outcomes, investment choices, and impact measures.
Establish and sustain governance, standards, decision rights, and accountabilities across central, functional, and site learning teams to enable global consistency, local ownership, and reliable execution.
Serve as the senior PDS point of accountability for GxP learning during audits and regulatory inspections; ensure access to accurate learning evidence and lead remediation and sustainable corrective actions for learning-related observations.
Partner with Quality, Compliance, Human Resources, Digital/IT, functional leaders, and site leadership to identify capability risks, remove systemic barriers, and embed learning in business processes and performance improvement.
Lead the design and deployment of scalable, role-based capability solutions, including onboarding, qualification, reskilling, leadership development, and critical technical and quality capabilities across roles, levels, functions, and geographies.
Equip subject matter experts and learning partners to design, develop, deliver, and maintain effective learning solutions according to common standards, approved methods, and lifecycle governance.
Advance the shift from completion-based training to performance-focused learning using human performance, adult learning, and continuous improvement principles to reduce time to proficiency, errors, rework, and non-value-added training.
Shape and execute the digital learning strategy, including responsible use of AI and GenAI, automation, analytics, and modern learning technologies to improve personalization, access, productivity, content quality, and learner experience.
Establish performance measures, scorecards, service levels, and governance routines that provide visibility into compliance, quality, capability, operational performance, customer experience, and value realization; use insights to drive decisions and continuous improvement.
Own PDS Learning portfolio prioritization and resource allocation, balancing regulatory commitments, business-critical capability needs, enterprise programs, site demand, capacity, cost, and risk.
Lead annual and long-range functional planning, including goals, workforce and succession plans, vendor strategy, technology needs, and budget recommendations; ensure disciplined execution and transparent progress reporting.
Define learning strategies for major business transformations, product and technology introductions, system releases, organizational changes, and integrations, including mergers, acquisitions, divestitures, and network changes.
Provide learning leadership for system and process releases by assessing impacts, segmenting audiences, defining qualification needs, and converting technical and process documentation into effective, sustainable learning and performance support.
Build external partnerships and benchmark against regulators, industry peers, professional networks, and leading practices to anticipate emerging requirements and improve the PDS Learning model.
Lead, coach, and develop a diverse global team; establish clear accountabilities, build critical capabilities and bench strength, and foster an inclusive, high-performing, service-oriented culture.
Influence senior stakeholders across a complex matrix, resolve competing priorities, communicate risks and trade-offs, and mobilize cross-functional teams to deliver enterprise outcomes.
Champion BMS Values and a strong Safety and Quality Culture, ensuring learning decisions and solutions support patient safety, data integrity, compliance, and sustainable business performance.
Identify and resolve complex cross-functional issues, determine when escalation is required, and provide senior leaders with clear options, trade-offs, and recommendations.
Follow company policies, procedures, and operating guidance.

Benefits

Wellbeing support
Retirement and financial protection benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Flexible Time Off for eligible U.S.-based exempt employees
11 paid company holidays
For eligible non-exempt employees, RayzeBio employees, and employees located in Puerto Rico: 160 hours of paid vacation annually for new hires and 3 optional holidays
Depending on eligibility: paid sick leave, up to two paid volunteer days per year, summer-hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs
Eligible employees may receive an annual Global Shutdown between Christmas Day and New Year's Day
Potential eligibility for discretionary incentive cash and stock opportunities