Senior Director - Payroll and HR Services

Consumer Direct Care Network

3d•$179,000 - $190,000•Remote

About The Position

The Senior Director - Payroll and HR Services is a strategic enterprise leader responsible for shaping, optimizing, and governing the employee lifecycle across payroll administration, payroll tax operations, recruiting, training, and human resources services. The role leads multiple functional Directors, oversees large-scale financial and compliance-sensitive operations, and ensures integrated service delivery across the organization. Reporting to the CFO and serving as a member of senior leadership, the Senior Director establishes strategy, drives cross-functional alignment, and ensures operational excellence in support of a large, distributed workforce. The role uses expertise in Payroll, HR, Payroll Tax, and workforce systems to build scalable processes, ensure regulatory compliance, and support an effective employee experience throughout the employment lifecycle. The Senior Director is the primary executive liaison for payroll, training and talent, and HR operations with internal business partners, state and federal agencies, and external auditors. The position is remote in the United States. The incumbent typically works in an office environment, using a computer, telephone, and other office equipment. The role may involve frequent interruptions. Physical activities include sitting, talking, hearing, repetitive hand motions, handling or feeling, standing, walking, reaching, bending, and lifting up to 20 pounds. Travel may be required up to 15% of the time. Flexible and/or extended hours may be needed to meet job requirements.

Requirements

12 or more years of progressive leadership experience in payroll and HR, payroll taxation, or large-scale administrative operations.
Demonstrated success leading Directors and/or multifunctional senior managers.
Expert knowledge of payroll as a service, payroll operations, payroll taxation, HR compliance, and systems integration.
Proven success leading large, distributed teams.
Strong executive communication, change management, and strategic planning skills.
Must successfully pass a background screening.
Ability to work flexible and/or extended hours, if needed, to meet job requirements.
Ability to travel up to 15% of the time.
If remote or hybrid, must have reliable internet service.

Nice To Haves

Master’s degree in business, Accounting, HR Management, Finance, or a related field.
Experience with Workday.

Responsibilities

Provide senior leadership over Payroll, Payroll Tax, Training & Talent, and Human Resources, aligning these functions with corporate strategy and financial goals.
Develop and execute long-term operational strategies, including automation, process optimization, risk mitigation, and scalable staffing models.
Lead and support Directors and senior managers through coaching, mentorship, and accountability to promote high performance and organizational readiness.
Oversee enterprise compliance across payroll taxation, employment laws, wage and hour regulations, benefits administration, and workforce policies.
Establish governance structures for cross-functional integration between Payroll, Finance, HR, IT, Compliance, and Operations.
Develop and manage large operational budgets, ensuring cost efficiency and investment prioritization.
Represent the organization in interactions with external agencies, auditors, and key vendor partners.
Promote data-driven decision-making through analytics, KPI development, forecasting, and predictive reporting.
Drive organizational culture and learning initiatives that enhance employee engagement, leadership development, and operational capability.
Present strategic updates, risk assessments, and operational recommendations to executive leadership and the Board.

Benefits

Professional development opportunities and training to advance skills and career development.
Medical, dental, and vision insurance, subject to position and employment status.
Vacation accrued at 3.07 hours per pay period, available to use when accrued.
Profit-sharing for employees in good standing.
Two paid floating holidays.
Nine paid federal holidays.
Paid safe sick time accrued at one hour per 30 hours worked, available to use when accrued.
Instant Earnings Option.
401(k) retirement plan with discretionary company match.
Company-paid life insurance.
Supplemental life, accident, critical illness, and hospital benefits.
Short- and long-term disability.
Paid parental leave.
Flexible spending account.
Employee assistance program.
Pet insurance.