Senior Director, Paid Media

Globalia
$135,000 - $150,000Remote

About The Position

The Senior Director, Paid Media leads Point Success Media — SmartBug Media™'s paid media division — as a strategic, growth-focused business line, reporting directly to SmartBug's CEO. This is a senior leadership role built around go-to-market strategy, service expansion, and profitable operations, not day-to-day platform execution. You'll own the division's growth strategy, steering the business through fast-moving market shifts with agile, long-term plans. You'll read where the industry is headed to shape, price, and commercialize next-generation service offerings, keep the team resourced and profitable, and develop the senior leaders who run daily operations. You'll be the executive point of contact for top-tier clients, while your leadership team owns day-to-day account management. This is a general management role: you set the strategic vision, own the unit economics, and drive the long-term trajectory of a business built to adapt and scale.

Requirements

  • 12+ years of progressive experience in a media or marketing agency environment, with significant time in senior management or general-management roles — not primarily an individual-contributor or platform-specialist track
  • A track record running or scaling a services business line or P&L within an agency, including responsibility for revenue, margin, and profitability, not just campaign performance
  • Experience developing and launching new service offerings and go-to-market strategies within a services or agency business
  • A strong grasp of staffing economics — how to structure, size, and utilize teams profitably against client demand and delivery requirements
  • Demonstrated experience using AI tools and technologies to drive efficiency, quality, or competitive advantage within a services organization
  • A strong understanding of the media landscape and its trajectory, with the ability to anticipate shifts and translate them into business and organizational strategy
  • Experience managing and developing senior leaders and managers, not just individual contributors
  • Comfort operating as an executive-level presence with senior client stakeholders, sales leadership, and company leadership
  • Strong business and financial acumen — budgeting, forecasting, margin analysis, and operational metrics
  • Organizational agility, with the ability to operate in both structured and ambiguous environments
  • Working knowledge of the paid media landscape (channels, platforms, buyer's journey) sufficient to lead credibly and make sound strategic decisions — deep platform-level expertise is owned by the team, not required here

Nice To Haves

  • Experience working remotely in a similar senior role, reporting to executive leadership, preferred

Responsibilities

  • Own the go-to-market strategy for Point Success Media, steering the division through fast-moving market shifts to identify, develop, and launch new high-growth service offerings
  • Define how new technical and media services are packaged, positioned, and priced to protect margins and support sustainable growth
  • Partner with sales and marketing leadership to bring new offerings to market and drive adoption across the client base
  • Track how the media landscape is evolving — platforms, buyer behavior, competitive dynamics — and translate that into strategic direction so the division stays ahead of the curve
  • Act as a strategic voice for the division's trajectory, both with senior leadership internally and with prospects and partners externally
  • Own the division's P&L: revenue growth, margin performance, and overall profitability
  • Design and refine staffing models, team structure, and capacity planning so the team is utilized profitably against demand
  • Champion the use of AI to drive efficiency across the division — from delivery workflows to internal processes — keeping Point Success Media ahead on speed, quality, and cost
  • Identify and implement operational improvements — workflows, tools, delivery models — that improve efficiency and scalability
  • Monitor performance against business benchmarks and adjust strategy, structure, or resourcing as needed
  • Collaborate with senior leadership on forecasting, budgeting, and long-term planning for the division
  • Lead, manage, and develop the division's senior leaders and managers, building their ability to run day-to-day delivery, client relationships, and team performance
  • Build a strong culture, growth path, and leadership pipeline within the division
  • Coach senior leaders on managing their own teams, rather than directly managing individual contributors
  • Recruit and develop senior-level talent to strengthen the division's leadership bench
  • Keep the team's skills and ways of working — including use of AI tools — evolving alongside the media landscape
  • Serve as the senior executive point of contact for the division's top-tier, highest-value clients, focused on relationship, strategy, and account health
  • Step in for executive-level escalations, renewals, and expansion conversations on key accounts
  • Support sales on strategic, large opportunities where executive presence and business credibility matter most
  • Delegate day-to-day client management, reporting, and campaign oversight to the leadership team, freeing this role to focus on the top of the client portfolio and the health of the business overall
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