Senior Director, Operations

Mesa Labs Career • Bozeman, MT

1d • Onsite

About The Position

The Senior Director of Operations is a senior leadership role responsible for overseeing the strategic, operational, and financial performance of the organization’s operations. Drives efficiency, scaling operational capabilities, improving performance, and leading cross-functional teams to achieve the company’s objectives. Work closely with executive leadership, department heads, and external partners to ensure the organization’s operational strategies are executed effectively and aligned with broader corporate goals.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field.
• Minimum of 12-18 years of progressively responsible experience in operations management, with at least 10 years in a senior leadership role.
• Proven track record of managing large teams and cross-functional projects.
• Strong leadership, interpersonal, and team-building skills.
• Deep knowledge of operational methodologies such as Lean, Six Sigma, Kaizen, or Agile.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and translate it into actionable strategies.
• Strong financial management skills with experience in budgeting, forecasting, and cost control.
• Familiarity with ERP systems (e.g., SAP, Oracle, etc.), CRM tools, and business intelligence software (e.g., Tableau, Power BI).
• Exceptional verbal and written communication skills, with the ability to effectively present complex ideas to senior executives and stakeholders.

Nice To Haves

• Certification in Six Sigma (Black Belt/Green Belt) is a plus.

Responsibilities

• Develop and execute operational strategies that align with company objectives and ensure sustainable growth and profitability.
• Lead day-to-day operations, ensuring processes and workflows are optimized for efficiency, quality, and compliance.
• Identify and implement best practices to streamline operations, reduce costs, and improve customer satisfaction.
• Establish long-term operational plans that support scalability and future business needs, including budgeting, resource allocation, and performance goals.
• Drive operational excellence through continuous improvement methodologies such as Lean, Six Sigma, or other process improvement frameworks.
• Lead, mentor, and develop a high-performing operations team, fostering a culture of collaboration, accountability, and continuous improvement.
• Build and maintain strong relationships with department heads, senior leaders, and cross-functional teams to ensure smooth execution of company strategies.
• Develop talent within the operations team through coaching, performance reviews, and career development initiatives.
• Champion diversity, equity, and inclusion initiatives within the team and broader organization.
• Establish and track key performance indicators (KPIs) for operational performance, providing regular reports to senior leadership and stakeholders.
• Oversee the development and management of performance dashboards, ensuring real-time visibility into operational metrics and performance trends.
• Ensure operational targets are met or exceeded, addressing any performance gaps and implementing corrective actions as needed.
• Conduct in-depth analysis of operational data to identify trends, risks, and opportunities for improvement.
• Develop and manage the operations budget, ensuring resources are allocated efficiently to meet operational goals.
• Monitor and control operational costs, identifying opportunities for cost savings and efficiency improvements.
• Collaborate with finance and other departments to ensure financial objectives are met and align with overall company goals.
• Collaborate closely with other departments (e.g., Sales, Marketing, Finance, IT, HR) to ensure seamless integration of operations with the broader business strategy.
• Act as the operations subject matter expert for internal stakeholders and provide guidance on process improvements, scalability, and operational best practices.
• Build relationships with external partners, vendors, and suppliers to ensure operational needs are met and business objectives are achieved.
• Ensure operational activities comply with relevant industry regulations, legal requirements, and internal policies.
• Identify operational risks and work proactively to mitigate them, including developing contingency plans for business continuity.
• Lead initiatives related to health, safety, and environmental compliance, ensuring that operational activities adhere to all applicable standards.
• Lead and manage organizational change initiatives to improve operational efficiency and adapt to evolving business conditions.
• Foster a culture of innovation within the operations team, encouraging the exploration of new technologies, tools, and processes that can enhance operational performance.
• Evaluate and adopt emerging trends in the industry to ensure the company’s operations remain competitive and forward-thinking.

Benefits

• Competitive wages
• Potential bonus opportunities
• Equity awards
• Commission
• Eligible for benefits the first day of the month after you start
• Tiered Medical, Dental and Vision Insurance options
• Health savings (HSA) accounts
• Healthcare & dependent care flexible spending (FSA) accounts
• Company paid short term and long-term disability (unless covered by a state disability plan)
• Company paid life insurance and AD&D
• Flexible Time Off Policy
• Paid sick leave of 48 hours per calendar year
• Four (4) weeks paid Care Giver leave after 1 year of service or in accordance with state leave laws
• 401(k) plan that provides a 4% Safe Harbor company match on a 4% employee contribution that begins on Day 1
• Employee Wellness and Financial Assistance Resources through Cigna and NY Life
• Nine (9) paid company holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Senior