Senior Director Operations

KeHE Distributors, LLC•North East, MD

3d•Onsite

About The Position

At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving others – and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we’re committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you’ll be embarking on a career that’s moving forward. When you join KeHE, you’re becoming part of a team that is a force for good.

Requirements

High School Diploma required
Minimum 10 years prior warehouse / distribution experience required
7 years of progressive leadership is required
Previous experience operating operational systems including MS Office, Power BI, Manhattan, Blue Yonder for data analytics and results management
Ability to work varied shifts and overtime as required
Must be skilled to effectively resolve complex problems or issues, by using judgment that is consistent with standards, practices, policies, procedures
Proficiency with data analysis to identify, problem-solve, root cause, and action issues
Ability and willingness to respond with patience, courtesy, and friendliness while displaying credibility and decisiveness to support the organization’s priorities.
Able to work well under pressure, excellent interpersonal abilities; ability to get along with diverse personalities; tactful, mature, and flexible.
Able to work successfully under pressure, handle multiple high priority issues, projects, and under tight time constraints.
Good reasoning, sound judgment, service oriented, and assertive/persuasive.
Excellent grammar, verbal, writing, presentation skills, and ability to speak effectively before groups of employees and management personnel.
High degree of self-motivation and dependability.
Resourceful, well organized, highly dependable, efficient, and detailed oriented.

Nice To Haves

Bachelor’s Degree is highly preferred

Responsibilities

Plans, directs, organizes and controls warehousing, distribution, and transportation activities for the distribution center.
Implements company operating policies, procedures and processes that achieve safe, efficient, and cost-effective facility operations, while meeting customer service expectations.
Maintains the distribution center in accordance with Company’s health and sanitation standards, federal and state OSHA requirements and protects and maintains company assets (inventory, facilities and fleet) within the designated region.
Build and sustain a safe and clean work environment through a relentless focus on prevention and sending associates home safe every day.
Ensure service commitments to key customers with a focus on accuracy, quality and on time delivery.
Utilize Lean leadership, daily management and root cause/problems solving.
Model and instill KeHE’s Keystone habits to drive a strong, engaged and productive team-based environment.
Attract, hire, train and develop highly effective people leaders at all levels.
Organize production and procedures for transportation and warehouse operations to meet budgetary goals.
Oversee and execute all inventory control procedures ensuring maximum safeguard of the company’s physical inventory.
Analyze workforce data to identify trends and implement process improvements to meet operational goals.
Interface daily with management of the warehouse to drive communication and site morale.
Responsible for the overall maintenance of all equipment; recommend new equipment, systems, and facility for capital expenditures in partnership with key stakeholders.
Develop and maintain inventory, shrinkage-shortage level goals established by the company.
Oversee responsibility for facility's security, safety, and sanitation programs.
Maintain an efficient production schedule to ensure timely truck departures to meet delivery schedules.
Coordinate outside purchases Warehouse and Transportation materials, supplies, and products.
Interact with customers to resolve order discrepancies and ensure quality service.
Establish and maintain effective communication avenues with all KEHE departments.
Develop and maintain effective cost control procedures.
Develop and maintain effective productivity procedures. Maximize facility productivity and utilization.
Maintain safeguards of confidential company information.
Perform other duties and special projects as requested.