Senior Director, Operations

SPORTFIVE • New York, NY

4d • $125,000 - $140,000 • Remote

About The Position

SPORTFIVE utilizes the unique emotional power of sports to create and enable pioneering partnerships in sports. By delivering responsible commercialization, full-service solutions and long-term value for all stakeholders in sports, SPORTFIVE strategically and creatively connects brands, rightsholders, media platforms and fans by leveraging a global network paired with decades of experience and entrepreneurial spirit. As a market leader with customer centricity and vast data intelligence at its core, SPORTFIVE leads the sports business into the future through its digital solutions and aims to be the most progressive and respected partner in sports. SPORTFIVE is one of the largest global sports marketing agencies, with 1,200 local experts based in 15 countries active in football, golf, e-sports, motorsport, handball, tennis, American football, World Cup, Olympics and many more.

Requirements

• 10-12+ years in sports marketing, experiential event management, and/or corporate hospitality.
• Proven experience leading high-level corporate hospitality programs including past Olympic and Paralympic Games.
• Extensive experience in working across various technology platforms i.e. guest management systems, ticketing, etc.
• Experience managing client relationships, vendors, budgets, and cross-functional teams.
• Demonstrated success managing large budgets, financial forecasting, and complex vendor negotiations.
• Exceptional executive presence, calm demeanor under high-pressure Games-time environments, and strong cross-functional leadership.
• Trusted relationship management.
• Growth mindset.
• Strong written and verbal communication.
• Must be able to travel approximately 25% of the time for client and/or property meetings for planning purposes.
• Must be available to work outside of standard business hours during major events and/or priority client projects (i.e. evenings, weekends)
• Must be onsite for the LA28 Olympics and Paralympics Games (min of 30 days)
• Must be able to lift up to 20 lbs and stand for extended periods of time.

Nice To Haves

• Develop executive-ready presentations, reports, and documentation using Microsoft Office applications, including PowerPoint, Word, Excel, Outlook, and Teams.
• Organize, maintain, and manage SharePoint content and team resources.
• Update and maintain templates, tools, and operational documentation as needed.
• Prepare weekly status reports and executive updates for client and agency leadership.
• Attend meetings, capture key discussions, document action items, and track follow-up activities.
• Participate in brainstorming sessions, conducting research and providing creative ideas and solutions.
• Perform additional administrative and operational duties as required.

Responsibilities

• Serve as the day-to-day client lead for Olympic and Paralympic business and operational programs.
• Oversee and manage custom on the ground business programs (including ticketing, accommodations, accreditation, operations) with overarching brand and marketing goals.
• Conduct on-going strategic check-ins, executive briefings, and relationship health reviews with client.
• Oversee agency (and client) networks, venue operators, and third-party logistics vendors to ensure seamless delivery.
• Lead end-to-end operational strategy and implementation for Games-time on the ground programs.
• Oversee and manage a team across integrated operational deliverables across all on the ground programs.
• Manage compliance, contract execution, and approval processes under agency and client guidelines.
• Manage multi-million-dollar program budget(s), forecasting, financial reconciliation, and progress reporting.
• Lead, mentor, and direct cross-functional internal teams spanning operations, creative, project management, client consulting, and finance.

Benefits

• Medical
• Dental
• Vision
• Retirement savings
• Affordable employee medical premiums starting at $30.90 per month (highest deductible) to $165.77 per month (lowest deductible).
• 10 vacation days per year (increasing with seniority)
• 20 paid holidays
• 401(k) with matching up to $4,000 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed