About The Position

The Senior Director of Supplier Management leads the execution of supplier strategy and the development of relationships with Telarus suppliers, both internal-facing and external-facing. The role partners with Supplier Management executive leadership to manage, train, and develop the Supplier Management team and supplier relationships. It oversees and coordinates Telarus’s supplier relationships in alignment with the strategy set by Supplier Management leadership, leads the planning and execution of supplier meetings, QBRs, and initiatives, and develops goals, objectives, measures, and procedures to support supplier satisfaction. The position also assists with supplier contract negotiations and coordinates with sales, operations, and commissions teams to provide escalation support. The role owns and develops relationships with suppliers at all levels, helps create and communicate the department’s strategic vision, and works across the organization to build consensus on strategy and actions. It facilitates Supplier Management team meetings focused on process standardization, business acumen training, and team objectives. The role provides leadership and coaching to direct and indirect reports, including regular project checkpoints, quarterly performance reviews, and quarterly check-ins. It also makes planning and strategy decisions, promotes a high-morale company culture, and identifies opportunities to improve operational processes and deliver Telarus value to suppliers. Regular, consistent, and predictable attendance and consistent communication with the manager are essential job functions. The position requires travel to industry events.

Requirements

  • 7–10 years of telecom experience.
  • Experience managing an employee group.
  • Strong interpersonal and time-management skills.
  • Highly organized and detail-oriented, with excellent follow-up skills.
  • Effective communication by phone or email, delivered quickly and thoroughly.
  • Effective listening skills.
  • Ability to identify and implement continuous improvement in operational processes.
  • Ability to think critically through issues and identify appropriate solutions.
  • Ability to travel to industry events.
  • Commitment to ethics and honesty.
  • High aptitude for contract analysis, negotiation, and management.
  • Comprehension of budgetary P&L.
  • Self-motivated, able to work independently, and able to think on one’s feet.
  • Creative and innovative, with the ability to think strategically and solve problems.
  • Excellent verbal and written communication skills.
  • Proactive, self-motivated, and driven to succeed at all levels.
  • Ability to assess and understand supplier needs and recommend appropriate solutions.
  • Strong collaboration skills and ability to work alongside multiple team members.
  • High capacity to learn and adapt.

Responsibilities

  • Lead execution of supplier strategy and relationship development for internal-facing and external-facing Telarus suppliers.
  • Partner with Supplier Management executive leadership to manage, train, and develop the Supplier Management team and supplier relationships.
  • Oversee and coordinate supplier relationships in alignment with the strategy set by Supplier Management leadership.
  • Plan and execute supplier meetings, QBRs, and initiatives.
  • Develop goals, objectives, measures, and procedures to support supplier satisfaction.
  • Assist in negotiating supplier contracts.
  • Coordinate with sales, operations, and commissions teams to provide escalation support.
  • Own and develop relationships with suppliers at all levels of their management and enhance partnerships.
  • Help create and communicate the strategic vision for the department and supplier community.
  • Communicate overall strategy with leaders across the Telarus organization.
  • Identify and address problems and opportunities to improve the company and supplier partnerships.
  • Coordinate across departments to build consensus on strategy and action items.
  • Facilitate Supplier Management team meetings to standardize processes, provide business acumen training, and reinforce team objectives.
  • Maintain consistent communication with the manager and regular, consistent, predictable attendance.
  • Provide inspired leadership to the team.
  • Identify improvement areas, develop plans, and review each team member’s progress toward objectives.
  • Conduct weekly checkpoints with direct reports for project updates, guidance, and assistance with obstacles.
  • Conduct quarterly reviews of supervised employees and appropriate follow-up.
  • Conduct quarterly check-ins with indirect employees to gather feedback and determine their work needs.
  • Make planning and strategy decisions.
  • Promote a company culture that encourages high morale.
  • Continuously seek ways to improve, discover, and deliver Telarus value to suppliers.
  • Travel to industry events.
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