About The Position
8am is investing to ensure it is the most trusted and effective, payments-first agentic operating system for professional service firms. This role owns the product strategy and roadmap for both payment platform capabilities as well as the end-to-end payment experiences that serve them up for our firms and their clients. The responsibilities include deepening payment adoption, accelerating digitization, and eliminating friction. The role will lead cross-functional execution across Product, Engineering, Design, Compliance, GTM, and Finance to build durable platform foundations and high-quality user experiences that drive measurable growth in payment volume, conversion, and retention. This is a senior builder + influencer role for a product leader who combines deep payments expertise with a genuine passion for crafting user experiences that overcome real behavioral and adoption barriers. The role is energized by harnessing the power of AI to reshape how professionals, their employees and their clients exchange value, and by building the infrastructure that makes it seamless, secure, and scalable.
Requirements
- 10+ years in product management
- 5+ years leading payments, fintech, or financial services products
- Deep understanding of payment systems - processing, settlement, compliance - paired with a strong bias toward user experience innovation
- Demonstrated ability to create a compelling vision, secure broad buy-in, and translate it into an ambitious long-term strategy delivered incrementally
- Track record of driving digitization and adoption against entrenched behavioral or structural barriers
- Experience in B2B SaaS serving SMB to enterprise
Nice To Haves
- Professional services background a strong plus
Responsibilities
- Own the company-wide payments product strategy and multi-year roadmap
- Lead product development across Payment Platform, Merchant Billing & Invoicing, and Payer Experiences for small business and Enterprise customers
- Evolve the platform layer (routing, settlement, fund flow, compliance architecture) that powers the 8am payments ecosystem
- Partner with Engineering, Design, Compliance, Finance, RevOps, and CX to drive adoption, volume growth, and measurable customer and business value
- Ensure payment safety, fraud prevention, regulatory compliance, and trust across all features
Benefits
- Health Insurance Coverage: medical, dental, and vision plans, including a 100% company-paid HDHP plan for employees
- Financial perks: competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP with a company match
- Time for what matters: Flexible Time Off, paid holidays, and a parental leave program
- Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching
- Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development
- Giving back to the communities around us: charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events
- Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
