About The Position

The Director of Product & Experiences – Luxury & Golf is a strategic leader accountable for the entire Premier Golf product portfolio. This role oversees the development and execution of world-class golf and accommodation offerings while taking direct responsibility for scaling the company’s luxury experiences and high-value partnerships. The objective is to deliver extraordinary, differentiated, and seamless travel adventures for ultra-high-net-worth (UHNW) clients.

Requirements

  • 10+ years in luxury travel, experiential hospitality, or product leadership, ideally with experience managing product owners and scaling exclusive experiences for HNW/UHNW clients.
  • Proven track record of securing high-value partnerships and managing complex stakeholder relationships.
  • Deep understanding of ultra-high-net-worth client expectations, specifically regarding discretion, privacy, and personalization.
  • Comfortable working across various cultures and regions, with a strong global network in luxury lifestyle and concierge sectors.
  • Exceptional strategic thinking with the ability to translate a high-level vision into a detailed product roadmap.
  • Excellent verbal and written skills, comfortable liaising with discerning clients, executive leadership, and international partners.
  • A forward-looking self-starter with the ability to manage multiple high-stakes projects simultaneously in a fast-paced environment.

Responsibilities

  • Own the overall product strategy and roadmap for Premier Golf, ensuring alignment with the company vision and long-term growth objectives.
  • Oversee golf and accommodations product owners to deliver a consistent, world-class experience across all destinations.
  • Identify, secure, and manage premium experiences and suppliers globally (e.g., private wine tastings, bespoke culinary events with Michelin-starred chefs, and VIP access to world-class sporting events).
  • Identify and manage high-value relationships with global luxury brands, hotels, and concierge services. Negotiate agreements including pricing, exclusivity, and access rights.
  • Establish and maintain quality benchmarks, operational standards, and client experience metrics across all product lines. Vet all experiences for quality, safety, privacy, and client satisfaction.
  • Monitor trends in luxury travel and experiential offerings globally to keep Premier Golf ahead of market trends. Identify opportunities to expand offerings in line with UHNW client expectations.
  • Lead and mentor product owners across golf, accommodations, and experiences. Serve as the bridge between executive leadership and product teams, translating strategic goals into actionable initiatives.
  • Report on product performance, adoption, and client satisfaction to executive leadership, providing insights to guide strategic decisions.

Benefits

  • Competitive salary, commensurate with experience
  • Annual EBITDA-based bonus
  • Opportunity to participate in capital market development as the company expands- for senior level role
  • Exclusive travel discounts
  • Comprehensive health benefits
  • Paid Time Off (PTO)
  • Paid holidays
  • Retirement fund
  • Personalised professional development plans
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