Senior Director of Outreach

Akin (formerly Childhaven)•Seattle, WA

4d•Hybrid

About The Position

The Senior Director of Outreach is a statewide strategic leader responsible for designing, aligning, and advancing Akin’s outreach vision across all regions. This role replaces a historically regional, site-based model with a centralized, strategy-first approach focused on partnership development, systems alignment, and scalable impact. The Senior Director of Outreach will not be responsible for executing all outreach activities directly. Instead, they will set strategy, initiate and cultivate high-value relationships, and enable local leaders across 12 sites to effectively carry out outreach efforts within their communities. This role supervises assigned staff and partners closely with Division Directors, Vice Presidents, Marketing, Development, and Administrative teams to ensure coordinated, high-impact outreach aligned with organizational priorities. Additionally, this role will lead the development of Akin’s Family Voice strategy, with future responsibility for building and overseeing infrastructure, staffing, and systems to collect, analyze, and amplify family voice as funding becomes available.

Requirements

Understanding in the provision of services to a diverse socioeconomic and cultural population
Strong human-relations skills to communicate effectively with Akin staff and management
Strong collaboration and partnership development skills
Skills and experience in community engagement and working with a wide range of community partners
Skills and experience in working with local, state, and federal policymakers
Proficiency in MS Office
Ability to work independently and to organize and prioritize responsibilities
Ability to evaluate trade-offs and risks to make effective decisions
Ability to lead/participate in regional organizing and/or serve as a regional liaison
Demonstrated ability to lead or support teams with diverse identities and backgrounds, including implementing inclusive practices across recruitment, supervision, and service delivery.
Working knowledge of the principles of accessibility, inclusion, and belonging, and a track record of incorporating these values into decision-making and team development.
Bachelor’s degree in public health, human services, communications, or related field (Master’s preferred).
8–10+ years of experience in outreach, community engagement, partnership development, or related leadership roles.
Proven experience designing and leading strategy across multiple regions or systems.
Strong relationship-building skills with the ability to influence at executive and community levels.
Experience supervising staff and building team capacity.
Demonstrated ability to work cross-functionally and drive alignment across departments.
A valid driver’s license and a favorable driving record, with no more than three violations within the past three years.

Nice To Haves

Experience incorporating community or client voice into program or organizational strategy preferred.
Bilingual

Responsibilities

Design and implement a unified statewide outreach strategy aligned with Akin’s mission and growth priorities.
Transition outreach from a fragmented, regional execution model to a coordinated, scalable system.
Identify and prioritize high-impact opportunities for engagement, partnerships, and visibility.
Establish clear frameworks, tools, and expectations for outreach across all 12 sites.
Initiate and cultivate relationships with key statewide partners, including government agencies, healthcare systems, education networks, philanthropy, and community coalitions.
Serve as a senior representative of Akin in high-level external engagements.
Open doors and create pathways for regional leaders to build and sustain local partnerships.
Build strong working relationships with Division Directors and Vice Presidents to align outreach with programmatic priorities.
Partner with Marketing to ensure consistent messaging, branding, and campaign alignment.
Collaborate with Development to support fundraising efforts through strategic relationships and community presence.
Coordinate with administrative functions to ensure operational support for outreach initiatives.
Supervise and support the staff as assigned.
Define roles, expectations, and future staffing models for outreach as the organization grows.
Coach internal leaders across sites to effectively execute outreach within their communities.
Identify gaps in capacity and advocate for resources where needed.
Design and lead a statewide Family Voice strategy to ensure authentic representation of families in program design, evaluation, and advocacy.
Develop systems for collecting, analyzing, and reporting family feedback.
Prepare to build and oversee a dedicated team for Family Voice as funding becomes available.
Ensure family voice is integrated into organizational decision-making.
Define success metrics for outreach, partnerships, and engagement.
Establish systems for tracking activities, relationships, and outcomes across regions.
Use data to inform strategy, adjust priorities, and demonstrate impact.
Provide regular reporting to executive leadership.