Senior Director of Operations

AmeriLife • Tampa, FL

1d

About The Position

This person will be detail-oriented, thorough, organized and will play a key role in departmental planning and oversee team’s progress. This person will be innovative to enhance productivity, while ensuring compliance of rules and regulations. Candidates should have a strong working knowledge of performance and operations management to optimize productivity and employee performance. An ideal candidate will be one who can thrive in a fast paced, growing organization in the midst of significant change. Needs to be able to manage many priorities and projects that move quickly.

Requirements

• Minimum BS/BA in Business Administration or related field or equivalent work experience; Master’s degree preferred.
• Significant work experience as a department director or similar position.
• Strong working knowledge of performance and operations management.
• Familiarity with industry regulations and quality standards.
• Solid computer skills, including Microsoft Office and relational databases and software.
• Exceptional communication and public speaking skills.
• Outstanding leadership and organizational skills.
• Competent collaborator and skilled cross-functional communicator.

Responsibilities

• Liaise with President to make decisions for operational activities and set strategic goals
• Take lead on all projects for the company and follow up with progress made
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Supervise staff from different departments and provide constructive feedback
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Manage procurement processes and coordinate material and resources allocation
• Oversee customer support processes and organize them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote profitability with President
• Revise and/or formulate policies and promote their implementation
• Manage relationships/agreements with external partners/vendors (leads, carriers, etc.)

Benefits

• PTO
• medical
• dental
• vision
• retirement savings
• disability insurance
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Director