Senior Director of Housing Programs

Compass Family Services•San Francisco, CA

6d•Onsite

About The Position

Compass Family Services, a 100+ year old nonprofit dedicated to addressing San Francisco's homeless crisis, seeks a Senior Director of Housing Programs. This role will lead a team focused on providing comprehensive support to families experiencing or at risk of homelessness, aiming for immediate needs and long-term success. The housing programs team empowers families to find and maintain safe, stable, and affordable housing through services like housing search assistance, move-in cost support, ongoing rental subsidies, and case management. The Senior Director will guide five program teams and over 40 staff across various housing and eviction prevention programs. This includes supervising five Program Directors, strategizing across teams, and collaborating with funders and the San Francisco Department of Homelessness and Supportive Housing (HSH) to influence policy and programs for homeless families. The position ensures programs deliver effective, trauma-informed services, identifies opportunities for streamlining, and represents Compass externally. Collaboration with Public Policy, Development, Impact + Learning, Behavioral Health Services, and People Strategy teams is crucial for advocacy, funding, data-informed decision-making, and embedding inclusive, equitable, and anti-racist perspectives. The role may also involve crisis intervention and direct client care.

Requirements

At least 3 years of experience in staff supervision, including direct and indirect reports.
Demonstrated ability to effectively lead, coach, and mentor.
At least 3 years of experience developing and managing nonprofit programs for low-income, housing-insecure, or homeless individuals.
At least 3 years of experience managing complex budgets and government contracts.
Advanced Microsoft Excel proficiency.
Experience supporting individuals in crisis and with trauma-informed care.
Strong communication, advocacy, organizational, and interpersonal skills.
Deep commitment to and demonstrated success discussing, integrating, and promoting diversity, equity, inclusion and belonging throughout a complex and dynamic organization.
Proficiency in Microsoft Office required.

Nice To Haves

Experience with subsidy programs preferred.
Fluency in Spanish desired, but not required.
Degree in social work, non-profit administration/management or related field encouraged but not required, or a combination of equivalent educational and lived experience.
Salesforce experience a plus.
Real estate experience a plus.

Responsibilities

Ensure that Compass housing programs provide highly effective, trauma-informed services enabling families to move from homelessness to stability.
Identify opportunities for programs to streamline and align services.
Provide direct supervision and ongoing support to the Program Directors of Compass' rapid rehousing, eviction prevention, housing location, scattered site permanent supportive housing, and site-based permanent supportive housing programs.
Represent Compass’ housing programs externally in the community.
Partner with Compass’ Public Policy + External Affairs team to identify opportunities for advocacy.
Build strong relationships with funders.
Ensure that contractual obligations are met or exceeded, that funds are spent effectively, and that outcomes are conveyed successfully.
Work with the Development team to identify and apply for additional funding to expand and improve our work.
Work with the Impact + Learning team to use data to inform our housing efforts, diving deeply into what’s working, what’s not, and how staff across the agency can better target our efforts to improve family outcomes.
Collaborate with Compass Behavioral Health Services to ensure that services are delivered from a trauma-informed perspective and that all staff receive robust clinical training and support.
Work with the Training Director and People Strategy teams to ensure that services are imbued with an inclusive, equitable and anti-racist perspective.
Step in when appropriate to provide crisis intervention and direct client care in challenging situations.