Senior Director of Finance and Building Operations

Big Brothers Big Sisters Twin Cities•Minneapolis, MN

4d•Hybrid

About The Position

Under the direction of the Chief Executive Officer, the Senior Director of Finance and Building Operations serves as an organizational leader responsible for advancing the organization’s financial strategy, organizational accountability, and long-term sustainability. This role provides both strategic leadership and operational oversight across finance, budgeting, forecasting, data analysis, facilities, risk management, vendor relationship management, contracts management, and cross-functional planning. As a member of the Leadership Team, this role plays a pivotal part in helping the organization connect strategy to execution - aligning financial planning, organizational goals, operational systems, metrics, and resource allocation to support BBBSTC’s long term vision and impact. This leader helps the organization not only understand where it is today, but anticipate what is needed for the future through forecasting, trend analysis, and enterprise-wide planning. The Senior Director supervises the Finance and Building Operations Coordinator who supports in the day-to-day functions and responsibilities in accounts payable, journal entries, grant accounting, payroll processing, and monthly and year-end close activities. This role partners closely with the CEO, Leadership Team, internal budget leaders, Board Finance Committee, and Board of Directors at large to translate complex financial and operational information into actionable insights, strategic recommendations, and meaningful organizational storytelling. The Senior Director ensures that systems, processes, and infrastructure work together cohesively to support mission delivery, organizational effectiveness, and sustainable growth. This position works closely with the Board Treasurer and Board Finance Committee Chair to support the Board Finance Committee and Board Investments Committee to bring strong strategic thinking, financial acumen, operational discipline, and the ability to connect data, planning, and organizational priorities into a clear and actionable picture for leaders across the organization.

Requirements

Bachelor’s Degree in Business Administration, Finance, Accounting or a related field is required
Minimum of 7–10 years of progressive leadership experience in finance, operations, organizational planning, or related areas
Demonstrated experience leading financial strategy and operational oversight within a complex organization, preferably in the nonprofit sector
Experience supporting organizational or enterprise-level strategic planning, budgeting, forecasting, and performance management processes
Experience partnering with executive leadership teams, Boards of Directors, and/or Finance Committees
Experience aligning financial planning and operational decision-making with organizational goals and long-term strategy
Experience overseeing organizational audits, compliance, financial reporting, and internal controls
Experience leading or influencing cross-functional organizational initiatives, systems, or operational improvements
Previous supervisory and people leadership experience required
Ability to think strategically and connect financial, operational, and organizational decisions to long-term mission impact and sustainability
Ability to identify trends, anticipate organizational needs, assess risk, and proactively develop recommendations and solutions
Skilled at balancing strategic leadership with operational execution and follow-through
Ability to navigate complexity, ambiguity, and competing priorities while maintaining organizational focus and accountability
Strong knowledge of nonprofit financial management, budgeting, forecasting, audits, compliance, and internal controls
Knowledge of GAAP standards and applicable financial regulations, reporting requirements, and compliance practices
Ability to analyze and interpret complex financial and operational data and translate it into actionable insights
Experience developing and aligning organizational metrics, dashboards, and financial performance indicators
Understanding of organizational risk management, operational sustainability, and long-term financial planning
Solid organizational, problem solving, critical thinking, and attention to detail skills
Excellent inter-personal skills and the ability to communicate effectively with all levels of the organization, including management and board members
High degree of confidentiality, diplomacy, discretion and sound judgment
Strong problem solving, critical thinking skills and the ability to achieve results both individually and working with others
Ability to lead, coach, and develop staff while fostering accountability, collaboration, continuous improvement, and strong team culture
Skilled facilitator and collaborative thought partner who can support alignment, decision-making, and problem-solving across teams
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines and filing cabinets. This role must be able to remain in a stationary position 50% of the time.

Nice To Haves

MBA and/or CPA highly desirable
Experience managing multiple funding streams, grants, and restricted funding environments preferred
Knowledge of facilities oversight, operational infrastructure, vendor management, and organizational operations preferred
Experience with Blackbaud/Financial Edge a plus

Responsibilities

Provide strategic leadership and oversight of the organization’s financial operations, planning, forecasting, and long-term financial sustainability
Lead organizational forecasting and trend analysis to identify risks, opportunities, and future resource needs
Develop and refine financial models, benchmarks, and organizational performance indicators that support strategic decision-making
Support the development and alignment of organizational dashboards, key performance indicators, and operational reporting structures
Partner with the CEO and Leadership Team to align financial strategy with organizational goals, annual priorities, and long-term strategic direction
Serve as a strategic partner to the CEO, Leadership Team, Board of Directors, Board Finance Committee, and Board Investment Committee
Attend and support Board and Finance Committee meetings, providing clear financial analysis, forecasting, and recommendations
Translate financial and operational information into accessible, strategic storytelling that supports organizational understanding and engagement
Support organizational-level decision-making by translating complex financial and operational data into actionable insights and recommendations
Guide leaders in connecting budget decisions to program strategy, organizational impact, staffing, and operational priorities and strengthen organizational accountability by ensuring leaders have visibility into trends, metrics, progress, and financial implications.
Ensure strong financial stewardship, internal controls, compliance practices, and risk mitigation strategies across the organization
Monitor organizational financial health and proactively communicate implications, tradeoffs, and recommendations to leadership and the Board
Supervisor a Finance and Building Operations Coordinator
Effectively perform all supervisory functions of hiring, coaching, training, disciplining, and terminating, according to BBBSTC policies
Ensure effective performance management through monthly one-on-ones, quality assurance checks, field observations, and performance evaluations
Implement action plans and disciplinary procedures with employees as needed
Foster a team culture that promotes collaboration, professionalism, and critical thinking
Oversee day-to-day financial operations, including accounting, cash flow management, audits, reporting, payroll oversight, and financial compliance
Lead preparation and oversight of the annual audit, IRS Form 990, financial reporting, and related compliance requirements
Ensure grant budgets, financial reporting, and restricted fund tracking align with organizational projections and compliance expectations
Maintain strong relationships with financial institutions, auditors, investment partners, and external vendors
Oversee organizational investment portfolios and support Finance Committee recommendations and decisions
Ensure compliance with GAAP standards and all applicable local, state, and federal financial requirements
Provide strategic oversight of facilities management, building operations, workplace infrastructure, and operational vendors
Ensure organizational infrastructure and physical spaces support staff productivity, safety, belonging, and mission delivery
Lead long-term facilities planning, capital improvement planning, and operational investment recommendations
Oversee organizational risk management related to facilities, insurance, safety, and operational continuity
Serve as a final reviewer of all organizational contracts, in relation to risk and best practice
Serve as a strategic thought partner regarding workplace operations, infrastructure improvements, and operational sustainability
Maintain knowledge of community needs, resources, and networks
Communicate professionally with internal and external constituents
Work collaboratively to achieve results as specified in the strategic plan
Promote teamwork by overseeing and participating in various teams, including work groups and interdepartmental meetings
Positively represent BBBS in the larger community
Assist in agency-wide events and initiatives including recruitment, fundraising, event management, and community outreach
Honor and respect the diversity of lived experiences, fostering an inclusive and equitable environment within the organization
Contribute to the overall success of the agency in order to achieve the BBBS mission
Handle data from youth, families, mentors, or other constituents with care, ensuring secure and private maintenance