Senior Director of Facilities | Residential Services

Columbia Hospitality•Seattle, WA

9d•Hybrid

About The Position

The Senior Director of Facilities is a strategic and operational leader responsible for the overall performance, safety, and longevity of building systems, infrastructure, and physical assets across a multi-property portfolio residential portfolio. This role not only oversees daily operations and facilities team performance but also guides long-term capital planning, vendor partnerships, and sustainability initiatives.

Requirements

12+ years of progressively responsible experience in facilities, engineering, building operations, asset management, or a related field, including significant senior leadership responsibility.
8+ years leading Facilities & Engineering leaders across multiple complex properties or assets, with demonstrated success leading through Chief Engineers, Directors of Engineering, and other technical leaders.
Significant experience with complex high-rise residential, luxury condominium, Class A, hospitality, or comparable sophisticated building environments; HOA and Board experience strongly preferred.
Demonstrated experience leading major capital improvements, building-system projects, renovations, and infrastructure initiatives, including financial oversight, risk management, procurement, and execution.
Strong financial and business acumen, including operating and capital budgeting, Reserve Studies, long-term capital planning, forecasting, lifecycle and ROI analysis, contract management, and executive reporting.
Broad technical knowledge of HVAC, mechanical, electrical, plumbing, building automation and controls, life-safety, vertical transportation, and major building infrastructure, with the ability to assess risk and effectively challenge and guide technical recommendations.
Demonstrated strategic leadership, executive presence, sound judgment, talent development, change leadership, crisis management, collaboration, and ability to influence stakeholders without direct authority.
Exceptional communication, presentation, negotiation, coaching, and relationship-management skills with the ability to effectively advise HOA Boards, General Managers, executives, engineering leaders, consultants, and vendors.
Ability to operate strategically across a diverse portfolio, balancing individual community needs with broader CH-R priorities while maintaining appropriate separation from routine property-level engineering responsibilities.
Regular portfolio travel and access to building mechanical and project areas are required.
Must be available to provide senior leadership during significant after-hours emergencies when necessary.

Nice To Haves

Relevant facilities, engineering, building operations, or project-management certifications and licenses preferred.
Experience with CMMS, BuildingLink, HotSOS, building automation systems, and related technologies preferred.

Responsibilities

Provides strategic leadership for Facilities & Engineering across the CH-R portfolio, aligning annual and long-term priorities with CH-R business objectives, HOA and community priorities, luxury residential standards, and long-term asset stewardship.
Ensures portfolio building systems and infrastructure are maintained to high standards of safety, reliability, efficiency, appearance, regulatory compliance, and performance.
Leads portfolio asset and capital planning, including building-condition assessments, Reserve Studies, lifecycle planning, deferred maintenance, capital forecasting, project prioritization, and repair-versus-replace strategies.
Serves as a trusted strategic and technical advisor to General Managers, Chief Engineers, HOA Boards, and CH-R/Columbia Hospitality leadership, translating complex facilities matters into clear risks, financial implications, alternatives, and actionable recommendations.
Provides executive oversight of major capital projects and infrastructure initiatives, including scope, budgeting, procurement, contracts, scheduling, risk, quality, stakeholder communication, and successful execution.
Leads Facilities & Engineering financial and risk management, including operating and capital budgets, forecasting, lifecycle and ROI analysis, vendor and contract strategy, infrastructure risk, and responsible financial stewardship.
Develops and presents portfolio facilities strategies, capital forecasts, performance results, risk assessments, and recommendations to HOA Boards and CH-R/Columbia Hospitality leadership.
Leads Facilities & Engineering due diligence and integration for new business and property transitions, including building-condition assessments, capital and operational risks, staffing structures, contracts, and transition planning.
Builds and develops high-performing engineering leadership through recruitment, coaching, performance management, succession planning, leadership development, and accountability in partnership with General Managers and People & Culture.
Establishes portfolio Facilities & Engineering standards, SOPs, preventive-maintenance programs, inspection practices, KPIs, and reporting to strengthen building reliability, consistency, accountability, and continuous improvement.
Oversees regular portfolio inspections and audits to identify material deficiencies, capital needs, compliance concerns, and operational or infrastructure risks and ensures appropriate corrective action.
Leads portfolio vendor and procurement strategies to improve service quality, purchasing leverage, contract performance, operational resilience, and cost effectiveness.
Provides senior leadership for safety, regulatory compliance, emergency preparedness, business continuity, and critical building events, including appropriate after-hours escalation and response.
Advances operational excellence through building technology, CMMS and building-management platforms, energy and water management, sustainability, EV infrastructure, and other solutions that improve performance, asset longevity, financial outcomes, and resident experience.
Leads through General Managers, Chief Engineers, and other property leaders, building their capabilities and accountability rather than routinely assuming day-to-day property engineering responsibilities.
Models Columbia Hospitality values and demonstrates executive-level judgment, collaboration, communication, accountability, and leadership with Boards, residents, clients, team members, vendors, and business partners.

Benefits

Cellphone Allowance
Incentive Eligible
Get Paid Daily
Paid Time off & Holiday Pay
Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Referral Bonus
Discounted Lodging, Dining, Spa, Golf, and Retail
Employee Assistance Program “Columbia Cares”
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)